Our chatbox is being incredibly slow

Go down

In progress Our chatbox is being incredibly slow

Post by MakeMagick Tyler on Sat 13 Apr 2013 - 23:56

There are gaps of around 10 seconds between when a message is sent and when it is displayed in the chatbox. The same applies for commands and logging in/out. It is affecting all users.

I seem to remember similar issue from about 4 years ago when I was a staff member of another forum, but I can't remember how it was eventually fixed. Any help is welcome.


MakeMagick Tyler

Posts : 30
Reputation : 0
Language : English/Francais

Back to top Go down

In progress Re: Our chatbox is being incredibly slow

Post by SLGray on Sun 14 Apr 2013 - 1:19

Moved to Other Problems.

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


Male Posts : 43519
Reputation : 3094
Language : English
Location : United States


Back to top Go down

In progress Clears

Post by Aurath on Tue 16 Apr 2013 - 3:03

Do you clear the Chatbox often?

I've found that even when the chatbox has been inactive for a while, the archive can slow the chatbox down. I clear my forums chatbox fairly often, at least once a day.

New Member

Posts : 2
Reputation : 1
Language : English

Back to top Go down

In progress Re: Our chatbox is being incredibly slow

Post by Jophy on Tue 16 Apr 2013 - 5:28


Try clearing cache as it may be a browser problem:

Also, try other browsers such as Google Chrome and Firefox Wink

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

In progress Re: Our chatbox is being incredibly slow

Post by Darth Apple on Tue 16 Apr 2013 - 14:45

In my experience of using the chatbox, I've had the same problem. As soon as about ten people would be logged in, the lag would get very high. Chat rooms tend to be very server intensive, so it's not very surprising. Either way, it's not just your forum that's having that issue. It's a forumotion thing.

Beyond clearing the browser cache and clearing the archives, not very much can be done about that. It's a big part of the reason I decided to use Ajax chat on a separate server instead, which, if you can afford a few dollars a month for the hosting, usually works fairly well. Otherwise, try clearing the archives periodically. Smile
Darth Apple

Posts : 122
Reputation : 12
Language : English
Location : Between the moon and mars

Back to top Go down

Back to top

Permissions in this forum:
You cannot reply to topics in this forum