lost admin login and password

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lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 04:49

hi, I wonder if anyone could help me please, I am the admin of "***************************************** I have changed my email address and also I cant remember my user name or password I wonder if you would be able to reset it your end and also change my email addy to the one I have just made this account on...


Last edited by cinders71 on Thu Jun 20 2013, 06:40; edited 1 time in total
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 05:34

Please read this - https://help.forumotion.com/t93821-lost-founder-s-password . You will need one more post to send a pm. Do not send it to Leeloo, she is no longer with Forumotion.

Moved to Connection Problems



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:05

okay many thanks I have just tried, however I'm getting this message...

" Sorry, but only users granted special access can post topics in this forum."
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:07

You can send a pm now to Sanket about this.



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:09

no it wont let me pm ? poss because I'm a new member in here ?
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:10

Use spaces in your pm.

For example:

www. help. forumotion. com



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:13

thank you pm now sent, I will await for a reply...
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:14

You're welcome.



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:29

oh can you take this message off google I don't want my details on there


thank you
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:31

Sorry, this support forum is open to guests which allows search engines to see all public messages.  We can not remove it from search engines.

You can edit your post to remove the link to your forum if you want.


Last edited by SLGray on Thu Jun 20 2013, 06:34; edited 1 time in total



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:34

okay can you remove my email address then please
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:35

I do not see your email address in the post.



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:38

its okay, no worries he couldn't help because we don't have the forum creation addy, what are my options now, think will need to remove the forum but cant cos of that
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:41

Are you the founder of the forum?



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:43

yes but ive lost my details the account hasn't been used for a while I was going to remove it
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:44

Try this:

Try logging into the forum utilities - https://www.forumotion.com/en/utils/ . It should list the email address.



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Re: lost admin login and password

Post by cinders71 on Thu Jun 20 2013, 06:46

no I have lost my user name and password so I cant
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Re: lost admin login and password

Post by SLGray on Thu Jun 20 2013, 06:49

Did you change the username after creating the forum? If not, it would be Admin.



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Re: lost admin login and password

Post by Sanket on Thu Jun 20 2013, 06:49

cinders71, i have already told you in the PM's that without the creation email there is nothing that can be done. There is no point asking the same things here. Wink
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