People can`t register on forum

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In progress People can`t register on forum

Post by lolish on Sat Jun 29, 2013 9:18 am

Guests have told us that they want to register on our forum, but they can`t because they can not write into the cells that are need to be fulfiled for registration. But if I try to register myself one more time, I don`t have any problems and I can write into all cells that are necessary. What can we do to solve this problem?

the problem apears on this forum: http://oglasevanje.forumakers.com

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In progress Re: People can`t register on forum

Post by SLGray on Sat Jun 29, 2013 12:45 pm

What do they exactly mean by they can not write in the boxes - can don't see the boxes, can not click in the boxes, etc.?


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In progress Re: People can`t register on forum

Post by Angelo_Rules on Sat Jun 29, 2013 1:36 pm

Good evening, please visit:

Admin Control Panel ~> Users & Groups ~> Users ~> Users Options ~> Allow new members ~> Yes.Wink
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In progress Re: People can`t register on forum

Post by Derri on Sat Jun 29, 2013 1:52 pm

@SLGray wrote:What do they exactly mean by they can not write in the boxes - can don't see the boxes, can not click in the boxes, etc.?

See here: 

http://oglasevanje.forumakers.com/register?agreed=true&step=2

Go onto register on her site and when you get to the fields in which you've got to enter data, you can't click on them to enter information.
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In progress Re: People can`t register on forum

Post by SLGray on Sat Jun 29, 2013 1:59 pm

I can click them and enter my information.


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In progress Re: People can`t register on forum

Post by Derri on Sat Jun 29, 2013 2:00 pm

@SLGray wrote:I can click them and enter my information.

I can't, strange Question Question
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In progress Re: People can`t register on forum

Post by lolish on Sat Jun 29, 2013 3:54 pm

yes that is strange but it also happened to me.. i can click on everything and register too..but guest cant..
and i dont know what it is the cause for that

and we allow new members so that isnt a problem

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In progress Re: People can`t register on forum

Post by SLGray on Sat Jun 29, 2013 4:05 pm

Are these guests using a mobile device, laptop, or desktop? If they are using a mobile device, they need to switch to the classic version.


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In progress Re: People can`t register on forum

Post by Derri on Sat Jun 29, 2013 5:07 pm

@SLGray wrote:Are these guests using a mobile device, laptop, or desktop?  If they are using a mobile device, they need to switch to the classic version.

 I'm having the issue too. I think it could be a coding error/browser error which is causing this. As Both you and original poster are using firefox and can register.
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In progress Re: People can`t register on forum

Post by SLGray on Sat Jun 29, 2013 5:11 pm

Ask the people having trouble registering which browsers they are using.


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In progress Re: People can`t register on forum

Post by Derri on Sat Jun 29, 2013 5:12 pm

@SLGray wrote:Ask the people having trouble registering which browsers they are using.

 I thought I'd add, I can register if I'm on Internet Explorer 10 for windows 8. However I can't register with Chrome.
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In progress Re: People can`t register on forum

Post by lolish on Sun Jun 30, 2013 1:41 pm

i can ask..but those people are guests so i dont really know if they will come back to our forum and answer to my question..

and what could be causing differences between browsers?

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In progress Re: People can`t register on forum

Post by SLGray on Sun Jun 30, 2013 5:42 pm

You might want to post an announcement on your forum saying that there could be issues using certain browsers.


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In progress Re: People can`t register on forum

Post by Derri on Sun Jun 30, 2013 6:47 pm

You could always try getting chrome as a browser and removing any CSS or Javascript coding one by one and checking to see if that's the issue.
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In progress Re: People can`t register on forum

Post by hey mickey. on Sun Jun 30, 2013 7:19 pm

i'm also an admin there and i can say that no, CSS is not the problem, we changed it a lot of times now, completely. could be JavaScript, i'll go check it.
honestly, i really think it has something to do with facebook connect, but unfortunately i can't check because me or lolish have that secret code that we need to deactivate it.
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In progress Re: People can`t register on forum

Post by Derri on Sun Jun 30, 2013 7:27 pm

@hey mickey. wrote:i'm also an admin there and i can say that no, CSS is not the problem, we changed it a lot of times now, completely. could be JavaScript, i'll go check it.
honestly, i really think it has something to do with facebook connect, but unfortunately i can't check because me or lolish have that secret code that we need to deactivate it.

 If you post your forum link then I could see if I can register on your site.
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In progress Re: People can`t register on forum

Post by lolish on Mon Jul 01, 2013 2:31 am

it is the same link that i posted it in first post... we are both administrators on the forum

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In progress Re: People can`t register on forum

Post by Sanket on Mon Jul 01, 2013 2:35 am

Please disable the javascripts & check, if that changes anything.
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In progress Re: People can`t register on forum

Post by lolish on Mon Jul 01, 2013 3:26 am

I disabled javascript but it didnt help..

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In progress Re: People can`t register on forum

Post by Sanket on Mon Jul 01, 2013 3:33 am

Do you have anything related to facebook thats added?
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In progress Re: People can`t register on forum

Post by lolish on Mon Jul 01, 2013 4:05 am

we have activated facebook connect modul.. but i didn`t activate it.. probbobly it was automaticly activated and for disable it we would need a facebook secret code which we don`t have

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In progress Re: People can`t register on forum

Post by Sanket on Mon Jul 01, 2013 4:10 am

Try installing a phpbb3 skin.
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In progress Re: People can`t register on forum

Post by Sir. Mayo on Mon Jul 01, 2013 11:15 am

found out how to type in them you have to Press tab. thats weird, its a walkaround but idk how well it will work for you.
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In progress Re: People can`t register on forum

Post by lolish on Wed Jul 03, 2013 2:47 pm

for now we opeden a topic and be told guests what options they have if they want to register.. but it would be really nice if we could find the solution..

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In progress Re: People can`t register on forum

Post by Sir. Mayo on Wed Jul 03, 2013 8:53 pm

@Sanket wrote:Try installing a phpbb3 skin.

 Have you tried that?
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