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Post by tommo2210 Tue 16 Jul - 17:04

critical information: You have been banned from this forum

This is what is showing up when anybody visits the homepage of the forum and they cannot log in?

I am the admin and have not banned people!

It even comes up when I go to the homepage.

Anyone else have this problem?

Thanks
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Post by SLGray Tue 16 Jul - 20:07

Please post the forum's link. Are you the founder?


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Post by kirk Tue 16 Jul - 23:08

like Sl said please post the link to the forum.
if you are the founder try logging in to your utilities and go to the forums acp directly from there and check your ban controls and security logs as well.
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Post by levy Wed 17 Jul - 2:29

Hello, the problems is because on your forum you have the "Allow Moderators to ban members" marked at "yes" and one of your staff members banned all users , you need now to go in all profiles (via Administration Panel ) and unban them , other problem probably isn't What the fuck ?!?
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Post by tommo2210 Wed 17 Jul - 4:45

Thanks guys.

The link to the forum is

http://harrogatetownfc.forumotion.com/

Is says you are banned even before trying to log in?

Yes I am the founder of the forum

Thanks

Tom
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Post by levy Wed 17 Jul - 6:07

Yes , this problem is because you have activated maintenance form :

Administration Panel -> General -> Configuration -> Forum in construction : NO
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Post by tommo2210 Wed 17 Jul - 8:50

Still not working Sad I have tried all above suggestions.

So frustrating!
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Post by SLGray Wed 17 Jul - 9:51

Is your issue similar to this - https://help.forumotion.com/t125472-forum-hacked ?


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Post by kirk Thu 18 Jul - 4:06

tommo2210 wrote:Thanks guys.

The link to the forum is

http://harrogatetownfc.forumotion.com/

Is says you are banned even before trying to log in?

Yes I am the founder of the forum

Thanks

Tom

 i get to the home page and fine an there is no message saying i am banned?
I guess you have fixed the problem/issue.
please be sure to come back and mark problems as solved or leave a reply saying so.
Thanx
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