Captcha verification requested when posting

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Captcha verification requested when posting

Post by BICKY1980 on December 9th 2013, 11:39 pm

Hi

My members are complaining of having to enter a captcha every so often when trying to reply to a topic.  

Why is this happening and how can I turn it off.

The forum is PHPBB

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Re: Captcha verification requested when posting

Post by Derri on December 9th 2013, 11:45 pm

Hi,

Could you link me to a thread that users are having a captcha appearing as well as tell me the username of someone who has experienced it? By doing this I could probably tell you the word(s) that is trigger it.

What this is, forumotion has a built in spam filter that has a bunch of the most commonly used spam words in it and if this word appears then the captcha is triggered. It'll also trigger if someone quotes that post.

You can't turn this specific captcha off I'm afraid.
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Re: Captcha verification requested when posting

Post by Guest on December 9th 2013, 11:46 pm

There is no exact way to turn this off. As stated in the link below by Derri, it is apart of Forumotion's spam defense system and cannot be removed. For more information, check the link below.

https://help.forumotion.com/t128097-captcha-while-posting

Regards,
Jadster

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Re: Captcha verification requested when posting

Post by Shadow on December 10th 2013, 12:26 pm

@BICKY1980 wrote:Hi

My members are complaining of having to enter a captcha every so often when trying to reply to a topic.  

Why is this happening and how can I turn it off.

The forum is PHPBB

Hello
If your members receive a captcha when they answer a topic, that means there is something inside the topic that is blacklisted.
It can be a word or a link.
Could you provide the url of your forum and a special topic for which your members receive the captcha?

Thanks
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Re: Captcha verification requested when posting

Post by BICKY1980 on December 10th 2013, 11:14 pm

The forum in question is [REMOVED]

The Topic I know it has appeared on is:  [REMOVED] - you can read the posters actually mentioning it there

Thanks in advance


Last edited by BICKY1980 on December 11th 2013, 11:28 pm; edited 1 time in total (Reason for editing : Removed forum name)

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Re: Captcha verification requested when posting

Post by Derri on December 11th 2013, 2:28 am

Hi,

Since it requires me to log in to view content I can't review the thread and tell you the words causing the problem.

However I can say for sure that given what you've described, it is that you've used a captcha sensitive spam word and its triggered the captcha.
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Re: Captcha verification requested when posting

Post by BICKY1980 on December 11th 2013, 11:29 pm

Thanks for the responses - I'll let the members know why...do you not have a list of words which the captcha is activated on?

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Re: Captcha verification requested when posting

Post by SLGray on December 12th 2013, 1:26 am

There is not a list of spam words posted.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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