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sign in help [Solved]

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Post by sharpe1983 November 12th 2006, 12:44 am

hi i cant get on my forum using my computer if i was to use a diffrent one i can sign in does anyone know why this is

thanks
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Post by Cornelia November 12th 2006, 2:48 am

Hello.

Look at this topic to verify your internet configurations : https://help.forumotion.com/viewtopic.forum?t=45
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Post by sharpe1983 November 12th 2006, 12:07 pm

tried that but still wont sign me in i have got firefox and no firewall i dont understand this
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Post by Pafl3a November 12th 2006, 12:54 pm

well, your user it shoold be "Admin" + "your pass"
i hapend to, the server its auto select me on "Admin" user name, and change it after you login
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Post by admin** November 12th 2006, 3:07 pm

sharpe1983 wrote:tried that but still wont sign me in i have got firefox and no firewall i dont understand this
hi Lol
Test sign with Internet Explorer to see Wink

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Post by sharpe1983 November 12th 2006, 3:11 pm

tried admin user name and password and tried signing in with internet explorer but still no joy
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Post by admin** November 12th 2006, 3:22 pm

test this link https://help.forumotion.com/viewtopic.forum?t=45
and after turn off your pc and turn it on
And you connect to your forum to see

good luck Wink

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Post by sharpe1983 November 12th 2006, 3:33 pm

tried that and still wont work see i can go to nottingham to use my mums computer and i can sign in but at home in sheffield i cant sign in i can use my mums signing in name and it works but i cant get in the admin page
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Post by sharpe1983 November 12th 2006, 6:08 pm

is anyone out there to help me please
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Post by Cornelia November 12th 2006, 7:47 pm

What's your Internet Service Provider ? (tiscali, aol, etc.)
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Post by sharpe1983 November 12th 2006, 8:07 pm

Katt wrote:What's your Internet Service Provider ? (tiscali, aol, etc.)
i am with bt broadband
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Post by Cornelia November 12th 2006, 8:15 pm

Is it the same ISP at your mom's home ?
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Post by sharpe1983 November 12th 2006, 10:24 pm

no different isp she is on ntl i am on bt broadband
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Post by Cornelia November 12th 2006, 10:48 pm

Maybe there's currently a problem with bt broadband, but up to now, you are the only one to report this problem, so it's hard to see if it comes from the isp...

I will report your problem to a technician, so he can look at your problem tomorrow.
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Post by sharpe1983 November 12th 2006, 11:32 pm

thank you i hope it gets sorted soon i miss my site
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Post by sharpe1983 November 14th 2006, 12:16 am

as the technician looked into this problem that i am have as i am missing my site and theres nothing i can do
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Post by Tristou November 14th 2006, 1:39 pm

I will ask a technician to look at your problem Wink
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Post by Gautamas November 14th 2006, 2:15 pm

Hello,

Did you try to type your password again, without using automatic connection ? I tried with IE and firefox, and i didn't have any problem to log into your forum. Do you know if others members of your forum have the same problem ?
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Post by sharpe1983 November 14th 2006, 4:51 pm

Gautamas wrote:Hello,

Did you try to type your password again, without using automatic connection ? I tried with IE and firefox, and i didn't have any problem to log into your forum. Do you know if others members of your forum have the same problem ?
no one esle has a problem just me on my computer i can use my mums in nottingham and it signs me in it only on mine i cant sign in i tried firefox and ie but still no joy
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Post by Gautamas November 15th 2006, 5:04 pm

Do you have an error message ?

If not : it can be a "cache" problem (i don't know if "cache" is a good word in english, i mean a "temporary files" problem) : press F5 after you try to log in.

If yes : what is this message ?
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Post by Guest November 18th 2006, 1:42 pm

This probably might be due to the recent BT phone line troubles or your forum has a glitch. Bt has been having troubles with their phone lines and many people in the BT areas have been having troubles. But in this case it is something completely different.
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Post by sharpe1983 November 18th 2006, 7:57 pm

i have it sorted now thanks for you help
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Post by Cornelia November 19th 2006, 1:58 am

The problem is now solved Arrow I close this topic to avoid flood and
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