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unable to upload new avatars

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Post by S-t-e-v-e- December 27th 2013, 9:34 pm

i'm not sure what going off but no body on my forum can upload an new avatar
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Post by Kite Trojan December 27th 2013, 9:36 pm

Maybe it's the size. Are you sure the size is correct. If you want to change the size, maybe try this: Admin Panel>Display>Avatars>Avatar Gallery>Personal Avatar. Hope this works!
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Post by S-t-e-v-e- December 27th 2013, 10:36 pm

when you up load from pc, lap top or whatever it'd doesn't matter the size is
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Post by plasticparadise December 28th 2013, 12:01 am

We have the same problem in our Forum:  http://plasticparadise.forumotion.com  I have it set at max width 150 and no matter what size you try below that i.e. 100x100 or how you try to upload it -- directly from your computer or a url upload, it will not upload the avatar.  It will, however, go to the default avatar which is sized at 150 width if you click "delete avatar" or whatever that option is --
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Post by plasticparadise December 28th 2013, 12:36 am

I just wanted to add that the last option "Link to an off-site Avatar" does work.  We just can't upload anything.  Thanks...
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Post by Sera Lightheart December 28th 2013, 4:01 am

The same problem is happening with my friend's forum. I am an admin there and since the owner doesn't have an account in this forum, I am helping him. This is the link: http://fairytailrevolution.forumotion.com/
Thanks a lot for helping ^-^
Oh smilies doesn't seem to be showing up either
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Post by SLGray December 28th 2013, 6:24 am

Are these avatars on another site?  Have you tried using this option in the profile > avatar:  Link to an off-site Avatar?


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Post by Sera Lightheart December 28th 2013, 6:58 am

Link to an off site avatar works. But uploaded avatars aren't.
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Post by SLGray December 28th 2013, 7:01 am

Has it worked before, because I seem to remember that there was a known issue with that option?


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Post by Sera Lightheart December 28th 2013, 7:04 am

Yes, it had worked before.
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Post by SLGray December 28th 2013, 7:25 am

Quick question:  What type of link extension does these images have?


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Post by Sera Lightheart December 28th 2013, 7:29 am

Usually .jpg files. The problem is that the uploaded avatars look broken. People can't upload their avatars and the smilies doesn't work. The only thing that works seems to be the link to an off site avatar v.v
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Post by SLGray December 28th 2013, 7:40 am

Please post one of avatar's image URL.


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Post by Sera Lightheart December 28th 2013, 7:44 am

https://2img.net/h/oi39.tinypic.com/2s9t54x.jpg Here you go. I think it could be a bug but I am not sure.
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Post by SLGray December 28th 2013, 7:50 am

Ok. I just tried to upload it to my profile from my computer. The issue is with imgfast.net. We will have to wait until Buttercup comes back and sees this topic.


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Post by Sera Lightheart December 28th 2013, 7:51 am

uhm I apologize for double posting but I think I should be a bit clearer maybe...What we can't do is upload images from our computer.
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Post by SLGray December 28th 2013, 7:51 am

Ok. I just tried to upload it to my profile from my computer. The issue is with imgfast.net.


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Post by Sera Lightheart December 28th 2013, 7:52 am

Ah Thanks a lot for your help. I really appreciate it! ^^
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Post by plasticparadise December 28th 2013, 1:41 pm

It is working this morning.  I just tested it.  Thanks for the help.
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Post by Sera Lightheart December 28th 2013, 1:41 pm

Aye. It's working for me too ^^
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Post by SLGray December 28th 2013, 8:29 pm

S-t-e-v-e-: Please confirm if it is working for you, too.


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