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Domain Name Renewal Now Blocked ???

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Domain Name Renewal Now Blocked ??? Empty Domain Name Renewal Now Blocked ???

Post by 0ldcat January 8th 2014, 2:19 am

One for the administrators Please.

Recently, due to high membership and traffic my forums Domain Name was very generously offered via Forumotion. An offer I gratefully accepted.

So my forum (address on request from an admin), Domain Name was renewed in good time through the ACP with Forumotion Administration. There were a few days while this process took place and was completed.
See Screen Shot bellow:

Domain Name Renewal Now Blocked ??? Free_d11

Even had there been a problem with payment, enough credits were/are in hand to cover renewal costs.

However, Monday 6th Jan dawns to :- (see bellow screen shot)


Domain Name Renewal Now Blocked ??? Go_dad11

It would seem GoDaddy have locked me and my entire membership out of the forum pending either "renewal" (which I thought was sorted), or DELETION  affraid !!.

Please could one of the Forumotion Administration Staff investigate and rectify this (perhaps), simple administrative oversight. I have PM'd "Buttercup" 24 hours ago, but have since been lead to believe she is absent on leave/holiday.
I could of course re direct this PM as it has not been picked up, read or actioned by an administrator as yet.

This is the second time of posting this thread (24 hour elapse between postings). The previous one has been mysteriously deleted, with neither reply, explanation nor action.

I trust the same will not happen again ?  I look forward to hearing from you.

Thank you for your attention to this matter and your looking into it.

Best regards
0ldcat.
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Domain Name Renewal Now Blocked ??? Empty Re: Domain Name Renewal Now Blocked ???

Post by SLGray January 8th 2014, 2:32 am

It has not been deleted. It was moved to the correct section: https://help.forumotion.com/t129590-domain-name-locked

Topic Locked


Domain Name Renewal Now Blocked ??? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
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