Problem with modify Avatar and Signature.
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Kite Trojan
KidSasuke
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Problem with modify Avatar and Signature.
So a few days ago my members have reported to me that the profile modifier settings aren't working. Whenever they try to change their avatars or signatures, this message comes up every time. I have re-synchronized the forum and checked everywhere in the AP to locate the issue, but no luck. If anyone have solutions for this problem, please post down below.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
Are they using Chrome?
https://help.forumotion.com/t129899-676-i-don-t-manage-to-edit-css-templates-with-chrome
https://help.forumotion.com/t129899-676-i-don-t-manage-to-edit-css-templates-with-chrome
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Re: Problem with modify Avatar and Signature.
Question, doesn't this issue not involve chrome because it doesn't involve coding.
Re: Problem with modify Avatar and Signature.
KidSasuke wrote:So a few days ago my members have reported to me that the profile modifier settings aren't working. Whenever they try to change their avatars or signatures, this message comes up every time. I have re-synchronized the forum and checked everywhere in the AP to locate the issue, but no luck. If anyone have solutions for this problem, please post down below.
Hello
Could you please provide l'url of your forum please?
Did you have the problem for all members? Could you please give username of members having this problem?
Thanks in advance
Shadow- Manager
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Re: Problem with modify Avatar and Signature.
Sure, here is the url: http://www.xenonduelacademy.com/
I first heard it from two of my members ThunderChidori and ScorpionKing234, but I've been told that everyone is having this problem including me. I have tested all broswers from Internet Explorer, Fire Fox, and Chrome. All three shows up this problem.
I first heard it from two of my members ThunderChidori and ScorpionKing234, but I've been told that everyone is having this problem including me. I have tested all broswers from Internet Explorer, Fire Fox, and Chrome. All three shows up this problem.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
Do you have the profile fields set up to be modified by members?
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Re: Problem with modify Avatar and Signature.
SLGray wrote:Do you have the profile fields set up to be modified by members?
If you are referring to something like this, then for only a few. Although, I do not see how that has to do with anything regarding being able to modify the profile areas such as changing Avis and sigs.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
(24 Hours Later!) Bump. Okay, my members are getting very impatient now. Is there anyone here that can assist me in resolving this issue? It keeps saying we don't own our e-mails and cannot edit your avatars, signatures, etc.
Last edited by KidSasuke on February 9th 2014, 1:45 am; edited 1 time in total
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
Have you tried to edit another member's profile?
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Re: Problem with modify Avatar and Signature.
SLGray wrote:Have you tried to edit another member's profile?
If you mean by via Admin Panel, then yes I am able to modify other members profile.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
I mean on the profile pages, not the administration panel.
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Re: Problem with modify Avatar and Signature.
Yes, I am able to modify their profile pages. As a matter of fact, all Moderators and Admins can do so since it's checked for only MODS for obvious reasons lol. But, that still doesn't explain on how this message choose to pop up now.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
It seems like a issue with the server itself because my forum can't upload pictures either, except for us we can't upload from computer, doesn't show up at all.
Re: Problem with modify Avatar and Signature.
Hello,
May I ask where are they trying to change their avatars? Is it on pc or mobile phones?
May I ask where are they trying to change their avatars? Is it on pc or mobile phones?
We'll try to see where the problem is coming from.It seems like a issue with the server itself because my forum can't upload pictures either, except for us we can't upload from computer, doesn't show up at all.
Jophy- ForumGuru
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Re: Problem with modify Avatar and Signature.
Jophy wrote:Hello,
May I ask where are they trying to change their avatars? Is it on pc or mobile phones?
Majority of them said PC. I have attempted to do it on mobile too, but the same results come up.
KidSasuke- Forumember
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Re: Problem with modify Avatar and Signature.
BUMP Just leaving a reminder about my problem and would like for it to be resolved soon..
KidSasuke- Forumember
- Posts : 44
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Language : English
Re: Problem with modify Avatar and Signature.
Alright, I will get the attention of Buttercup here on this topic again.
May I ask if you have changed something on the templates?
May I ask if you have changed something on the templates?
Jophy- ForumGuru
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Re: Problem with modify Avatar and Signature.
Hello
Our technicians are working on the problem.
A special topic has been opened : https://help.forumotion.com/t130550-738-i-cannot-upload-avatar-trough-my-profile#875034
Thanks for reporting your problem only on this topic
Regards
Our technicians are working on the problem.
A special topic has been opened : https://help.forumotion.com/t130550-738-i-cannot-upload-avatar-trough-my-profile#875034
Thanks for reporting your problem only on this topic
Regards
Shadow- Manager
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