#768 Newsletter is not sending the mail as HTML Format

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In progress #768 Newsletter is not sending the mail as HTML Format

Post by Van-Helsing on February 20th 2014, 2:19 pm

Hi dear all,
Today I watched that the newsletter which I was sent  from my ACP it hasnt the html format and it sent as a simple text.
Could fix the problem?

Best Regards,
Dark-Avenger
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Shadow on February 20th 2014, 4:33 pm

Dark-Avenger wrote:Hi dear all,
Today I watched that the newsletter which I was sent  from my ACP it hasnt the html format and it sent as a simple text.
Could fix the problem?

Best Regards,
Dark-Avenger

Hello,

Is it possible to provide a screenshot of the Newsletter via the PA and the email received?

Thanks in advance
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Van-Helsing on February 20th 2014, 6:20 pm

Buttercup wrote:
Dark-Avenger wrote:Hi dear all,
Today I watched that the newsletter which I was sent  from my ACP it hasnt the html format and it sent as a simple text.
Could fix the problem?

Best Regards,
Dark-Avenger

Hello,

Is it possible to provide a screenshot of the Newsletter via the PA and the email received?

Thanks in advance
Hi Buttercup,
Yes of course here it is a screenshot from My Outlook http://prntscr.com/2u8jod and it isn't contains any kind of html code and here is a screenshot of this newsletter from my ACP http://prntscr.com/2u8ks9

Best Regards,
Dark-Avenger
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Shadow on February 21st 2014, 9:29 am

Perfect. I immediatly inform our techicians as the problem is on other supports.

Many thanks for reporting this bug.

I will inform you as soon as possible.

Smile
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Shek Crowley on February 21st 2014, 2:17 pm

Thanks by info Butter, why users in FdF Portuguese also are with problem Sad
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Shek Crowley on February 22nd 2014, 2:41 pm

Buttercup, here image of problem with Portuguese e-mail: https://i.servimg.com/u/f57/15/98/91/46/imagem18.jpg
 Very Happy
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Shek Crowley on February 24th 2014, 4:56 pm

Users reported me that there was a change in emails of system Buttercup. When they send a new email with the default address noreply@forumeiros.com this email is sent to the spam box. Sad

Other users are left with a defect variables being displayed in messages. :/ 

Thanks a lot by reported! Wink
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In progress Re: #768 Newsletter is not sending the mail as HTML Format

Post by Van-Helsing on March 5th 2014, 3:01 pm

This issue have been solved in Greek Server forumgreek.com
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