#774 {USERNAME} instead of the real username in notifications emails

by Van-Helsing Sun 23 Feb 2014 - 1:10

Good morning dear all,
At the last days I watched some problems in ACP

A) http://prntscr.com/2uyvht at the e-mail which arrives from Forum's ACP its not displayed the user name but display the field Guest. This e-mail comes when a member has a new reply on his/her post.
B) When a member change a Post-Count Rank the Rank changes normally but it isnt auto-subscribe on next member-group. I was check the member-group and the auto-subscribe is ticked [Yes]
C) http://prntscr.com/2uz0v2 this text was in Greek Language and suddenly turn it into English Language

Best Regards,
Dark-Avenger

by **SLGray** Sun 23 Feb 2014 - 3:03

A. It has been changed by the techs.

B. Could you explain further the issue?

C. Are you sure that was in Greek?

by Van-Helsing Sun 23 Feb 2014 - 10:15

SLGray wrote:A. It has been changed by the techs.

B. Could you explain further the issue?

C. Are you sure that was in Greek?

Hi SLGray,

A) It must not show the forum variable

Code:: {USERNAME}

in e-mail which is sending by ACP but it must shows the real username as it was at past.

B)Yesterday one of my members reach the number of posts which are required to pass to the next members group, so her rank changed successful but she didn't auto-subscribe to the next usergroup as happened always.

C)Yes it was at Greek language with the Greek word "Αρχείο"

Best Regards,
Dark-Avenger

by Derri Sun 23 Feb 2014 - 12:33

It could be that your forum is hosted on the Greek server or something similar because I checked and some of your footer links are in Greek. It therefore could be translation issue e.g. its not properly translating from Greek to English.

by **SLGray** Sun 23 Feb 2014 - 21:55

A. I am having trouble understanding what you are asking or telling us.

by Van-Helsing Sun 23 Feb 2014 - 22:52

SLGray wrote:A. I am having trouble understanding what you are asking or telling us.

A. This bug must be checked by Tech Team SLGray.

by Derri Sun 23 Feb 2014 - 22:55

SLGray,

Instead of showing the username for example Derri it shows this instead

Code:: {USERNAME}

by **SLGray** Mon 24 Feb 2014 - 2:29

https://help.forumotion.com/t130804-768-newsletter-is-not-sending-the-mail-as-html-format

by Van-Helsing Mon 24 Feb 2014 - 2:41

SLGray wrote:https://help.forumotion.com/t130804-768-newsletter-is-not-sending-the-mail-as-html-format

Good morning SLGray,
No this link that you posted is for the news letter issue which its shown has been fixed by Tech Team.
The

Code:: {USERNAME}

it isnt shown on newsletter mail. This field shown in the mail which receive someone who have a new reply in his/her topic. This is another issue.

Best Regards,
Dark-Avenger

by **SLGray** Mon 24 Feb 2014 - 2:46

So it is the notification emails? It is showing the code instead of the username.

by Van-Helsing Mon 24 Feb 2014 - 2:52

SLGray wrote:So it is the notification emails? It is showing the code instead of the username.

Yes that is the problem for few days ago.

by Derri Mon 24 Feb 2014 - 11:41

So just to confirm you're still getting this issue? Or has it stopped?

by Van-Helsing Mon 24 Feb 2014 - 13:30

Derri wrote:So just to confirm you're still getting this issue? Or has it stopped?

Hi,
No the problem still remains here is a screenshot from my Outlook http://prntscr.com/2veh76 . This is a notification of a new reply in a post.

Best Regards,
Dark-Avenger