User can't access Private Messages.

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Solved User can't access Private Messages.

Post by Guardian-Angel on April 6th 2014, 3:05 am

Hi there

I have a user who says she receives notification of a private message, but when she goes to her PM's it's not listed there. I had her use the drop down in the navigation bar, it takes her to her PM's but she see's the old ones, and not the new ones the notification advised her of.

I had her check to ensure she has ok to receive PM's activated,and she says she does. It appears to have just started today.

Thanks
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Solved Re: User can't access Private Messages.

Post by Sir Chivas™ on April 6th 2014, 4:40 am

Hi,

Have you added any previous scripts to your forum? Also, tell the user to clear his browser's cache.


Regards,
Sir Chivas.


Last edited by Sir Chivas™ on April 6th 2014, 5:02 am; edited 1 time in total
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Solved Re: User can't access Private Messages.

Post by Guardian-Angel on April 6th 2014, 4:50 am

Her mailbox was full.  Rolling Eyes Sorry. Thanks for the quick response.

The problem is solved.
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Solved Re: User can't access Private Messages.

Post by Sir Chivas™ on April 6th 2014, 5:01 am

That was plan B. Glad it was,

Topic Solved & Locked.
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