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#888 ChatBox problem

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In progress #888 ChatBox problem

Post by kumotta Tue 8 Apr 2014 - 10:09

hello  Hello 
why chatbox on my forum view blank like this?  Shocked 

#888 ChatBox problem Chatbo10

anybody, please help me  bounce
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In progress Re: #888 ChatBox problem

Post by Pizza Boi Tue 8 Apr 2014 - 12:09

Hi Very Happy

Please provide a test account, your forum url as well as version please.

Regards,
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In progress Re: #888 ChatBox problem

Post by Jophy Tue 8 Apr 2014 - 12:27

Hello,

You can enter the chatbox by clicking 'log in' first, you'll be able to interact with others and enter messages as well.
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In progress Re: #888 ChatBox problem

Post by kumotta Tue 8 Apr 2014 - 18:59

Pizza Boi wrote:Hi Very Happy

Please provide a test account, your forum url as well as version please.

Regards,
Pizza Boi
okay, tomorrow i will PM test account to you. i want to sleep now  Hello 
Jophy wrote:Hello,

You can enter the chatbox by clicking 'log in' first, you'll be able to interact with others and enter messages as well.
yes, i know that. but not working  Crying or Very sad
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In progress Re: #888 ChatBox problem

Post by Sir. Mayo Tue 8 Apr 2014 - 19:04

Press login and type a message, if nothing was ever typed in the chatbox or no-one has used it before or no one is currently using it no messages will not show up because no messages are there, and no users are currently using it.
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In progress Re: #888 ChatBox problem

Post by kumotta Wed 9 Apr 2014 - 6:24

Sir. Mayo wrote:Press login and type a message, if nothing was ever typed in the chatbox or no-one has used it before or no one is currently using it no messages will not show up because no messages are there, and no users are currently using it.


#888 ChatBox problem Chatbo11

when i'm login and post it, keep not work  Confused
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In progress Re: #888 ChatBox problem

Post by SLGray Wed 9 Apr 2014 - 6:52

Did you press the send button?


#888 ChatBox problem Slgray10

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In progress Re: #888 ChatBox problem

Post by Ange Tuteur Wed 9 Apr 2014 - 8:00

Hello,

Check to see if your scripts are conflicting with the chatbox :
Administration panel > modules > javascript codes management > enable javascript code management : 'no', and save
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 9:35

Hi i have the same problem. As soon as i log in and type a message, it wont display anywhere!

I also turned off the javascript but still nothing!

#888 ChatBox problem GNIBVil
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In progress Re: #888 ChatBox problem

Post by Jophy Wed 9 Apr 2014 - 10:01

Hello,

Have you tried clearing your browser's cache and cookies? As well as trying another browser?
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 10:03

Υes tried everything but still nothing.. Sad
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In progress Re: #888 ChatBox problem

Post by Jophy Wed 9 Apr 2014 - 10:07

Hello,

I will forward this problem to the admin to check, meanwhile, please provide a link to your forums. Thanks.
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 11:33

Thank you!

My forum link is: http://informationforumgr.forumgreek.com7

Hi, i noticed that the chatbox if you add the following code to the #chatbox_footer
it shows the conversation but the chat is not working correctly. The conversation gets cut at some point. Sad

Code:
#chatbox_footer {
font-weight: none!important;
text-shadow: 0 0 #fff!important;
position: relative;
margin: 215px;
}
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In progress Re: #888 ChatBox problem

Post by Ange Tuteur Wed 9 Apr 2014 - 11:38

Are you using the default chat; not modified, or have you modified the chat ? CSS, javascript..

If you have, try removing those modifications to see if the chat shows properly.
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In progress Re: #888 ChatBox problem

Post by Van-Helsing Wed 9 Apr 2014 - 11:56

Hi all,
It is a problem of the skin I have test it before a week it needs fixing the CSS and maybe needs some changes in the template(s) etc. When I am cleared the skin files and install a new skin the problem was disappeared. That means is not forumotion's problem.

Regards,
Dark-Avenger
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 17:43

Dark-Avenger wrote:Hi all,
It is a problem of the skin I have test it before a week it needs fixing the CSS and maybe needs some changes in the template(s) etc. When I am cleared the skin files and install a new skin the problem was disappeared. That means is not forumotion's problem.

Regards,
Dark-Avenger
Υes but if someone can help us why not? I am not asking us providing a new chatbox. I just need some thoughts how to fix it. At least the default chat.
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In progress Re: #888 ChatBox problem

Post by Pizza Boi Wed 9 Apr 2014 - 17:48

Hi Very Happy

I've modified my CSS and whatnot and I cannot see a problem with the chat box.

I am still waiting for the test account to check, no need for admin access.

Regards,
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 17:51

I sent you the test account details. Smile
Thanks for your help!
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In progress Re: #888 ChatBox problem

Post by Pizza Boi Wed 9 Apr 2014 - 17:54

Hi Very Happy

I actually meant to help the OP but sure, I'll help you too as much as I can... also, is that the actual link? Because I tried refreshing your page and it won't let me in o.o ...

Edit: Had to click on your profile instead. I believe this is a part of the problem (Marked in red text)

#888 ChatBox problem Aware_10

And is this portion supposed to be here? (The one I highlighted in blue)

#888 ChatBox problem Is_thi10

If the one that starts with <DOC Type's causing this> try deleting it because from my knowledge, that's a sentence that starts a code; however, I am not sure if it's caused by an actual problem in the template or I have another guess but I don't wanna say it out loud until someone else confirms it.

Regards,
Pizza Boi


Last edited by Pizza Boi on Wed 9 Apr 2014 - 18:01; edited 1 time in total
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 17:56

Oh sorry. When you have time! Smile
The link is provided to my profile also but here it is
http://informationforumgr.forumgreek.com
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In progress Re: #888 ChatBox problem

Post by Pizza Boi Wed 9 Apr 2014 - 18:02

Hi Very Happy

My apologies, I edited my last post lol and you posted fast Smile .

Regards,
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 18:19

But the problem is that i don't know where is that. :/
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In progress Re: #888 ChatBox problem

Post by Pizza Boi Wed 9 Apr 2014 - 18:20

Marios94 wrote:But the problem is that i don't know where is that. :/

Hi Very Happy

Because even if you find chatbox in the template, it would appear as {CHATBOX} and I believe we don't have the right to edit that other than the one presented in our consoles.

Regards,
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In progress Re: #888 ChatBox problem

Post by TheCrow Wed 9 Apr 2014 - 18:29

Alright then we will have to wait for the staff to check it out ! Thank you for your help!
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In progress Re: #888 ChatBox problem

Post by Ange Tuteur Wed 9 Apr 2014 - 19:49

Pizza Boi,

That doctype is there because the object is another window. Like a iframe, its data is displaying the following page : /chatbox

it is completely normal and not causing the problem. Wink

Marios,

Find this rule :
Code:
body {
background:url(http://www.skinbox.net/demo/public/style_images/elegant/_custom/opacity75.png) repeat;
background-color:#2f4979;
color:#5a5a5a;
font-family:tahoma, helvetica, arial, sans-serif;
font-size:11px;
font-style:normal;
font-variant:normal;
font-weight:normal;
padding-bottom:20px;
position:relative
}

and remove position:relative from it. From what I tested on Fx, the body contents would become clipped after logging out, causing the chatbox and chatbox members to not be visible.
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In progress Re: #888 ChatBox problem

Post by kumotta Wed 9 Apr 2014 - 21:31

SLGray wrote:Did you press the send button?
yes sure, but still not work  Crying or Very sad 
Ange Tuteur wrote:Hello,

Check to see if your scripts are conflicting with the chatbox :
Administration panel > modules > javascript codes management > enable javascript code management : 'no', and save
still same, not work  Sad
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In progress Re: #888 ChatBox problem

Post by SLGray Thu 10 Apr 2014 - 2:38

Could you please post the link to the theme you are using from Hitskins?


#888 ChatBox problem Slgray10

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In progress Re: #888 ChatBox problem

Post by TheCrow Thu 10 Apr 2014 - 10:19

@ Ange: I removed that but still nothing happened!

@ SLGray: I don't know if it is a Hitskin theme but the name of the theme that i am using is called "Skin_ELEGANT.bbtheme".
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In progress Re: #888 ChatBox problem

Post by kumotta Thu 10 Apr 2014 - 12:15

I and Marios94 had the exact same problem.
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In progress Re: #888 ChatBox problem

Post by kumotta Thu 10 Apr 2014 - 17:54

Ange Tuteur wrote:Pizza Boi,

That doctype is there because the object is another window. Like a iframe, its data is displaying the following page : /chatbox

it is completely normal and not causing the problem. Wink

Marios,

Find this rule :
Code:
body {
background:url(http://www.skinbox.net/demo/public/style_images/elegant/_custom/opacity75.png) repeat;
background-color:#2f4979;
color:#5a5a5a;
font-family:tahoma, helvetica, arial, sans-serif;
font-size:11px;
font-style:normal;
font-variant:normal;
font-weight:normal;
padding-bottom:20px;
position:relative
}

and remove position:relative from it. From what I tested on Fx, the body contents would become clipped after logging out, causing the chatbox and chatbox members to not be visible.

hello,

please give me the solution, I need this chatbox function on my forum  Crying or Very sad
please tell me the steps  Sad
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