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Disappearing Reply Posts

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Tommy Lee
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parbrook
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Pro Admin Disappearing Reply Posts

Post by parbrook April 30th 2014, 2:26 pm

First topic message reminder :

hyperparathyroid.forumotion.co.uk

A number of our forum members have experienced disappearance of their replies when they click the "send" button.

We have members using PCs, iPads and various tablets, so the problem is not specific to a particular device or browser.

I have noticed a number of previous reports of this on the Forumotion help forum, but these topics have been locked without any real explanation or investigation of the problem.

Although the problem appears to be random, I lost a reply today when another member was posting a reply to the same topic, so maybe there is a clue here?

Nevertheless, we have lost, something like 10 replies over the last few weeks, from different members, on different devices.

This is really very frustration and members are getting annoyed.
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parbrook
Forumember

Posts : 87
Reputation : 1
Language : English
Location : Somerset, UK

http://parathyroid.forumotion.co.uk

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Pro Admin Re: Disappearing Reply Posts

Post by parbrook June 27th 2014, 5:40 pm

Although testing with Buttercup earlier this week was not able to reproduce the problem, the problem still exists.

A member lost a post yesterday evening in this topic: http://hyperparathyroid.forumotion.co.uk/t251-oops-no-spoke-to-soon-no-mr

It seems to be the longer posts that go missing, so maybe out tests with very short posts was not good enough?
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parbrook
Forumember

Posts : 87
Reputation : 1
Language : English
Location : Somerset, UK

http://parathyroid.forumotion.co.uk

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