birthday message not going out

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In progress birthday message not going out

Post by felicity4us2 on May 27th 2014, 5:24 pm

http://www.igdid.com/

It seems that our automatic birthday messages are not going out to members.  I have checked that everything is marked correctly.  They were going out about a month ago and now stopped. 

Ideas?

Thanks,
Felicity
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felicity4us2
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http://igdid.com

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In progress Re: birthday message not going out

Post by Tommy Lee on May 27th 2014, 5:49 pm

Hello,

It's a pop up not a PM or a e-mail.

Do you have it activated where the forum list the birthdays of members in the legend?
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In progress Re: birthday message not going out

Post by SLGray on May 27th 2014, 9:23 pm

Tommy Lee:  You can set up a private message to be sent to members on their birthdays.

P.S.  Please make sure that you understand the issue/question before you reply.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: birthday message not going out

Post by felicity4us2 on May 27th 2014, 10:25 pm

I have it set up, and it seems to be correct.  It was sending them, then - stopped.  I know, because today is my birthday and I didn't get one - I have my profile information correct also.  Other members have told me they did not get one either.

Help?
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felicity4us2
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In progress Re: birthday message not going out

Post by felicity4us2 on June 1st 2014, 2:51 am

bump please
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felicity4us2
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In progress Re: birthday message not going out

Post by Jophy on June 1st 2014, 4:37 pm

Hello,

Try to resync your forum and test it again with a dummy account.
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