The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Admin account deactivated?

3 posters

Go down

Solved Admin account deactivated?

Post by Guest September 14th 2014, 4:31 pm

Hello. I have not logged into my forum for well over 2 years due to life changes. I had just tried to login with my admin account but receive the message that the account is either inactive or username is incorrect and or the password is wrong. I'm thinking my admin account has been locked due to inactivity. Is there a way that it can be enabled? The email address I originally registered my account with has also long since been deactivated. Is it still possible to recover my account? Thanks.

Forum: thedoaclan.forumotion.com
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by SLGray September 14th 2014, 4:35 pm



Admin account deactivated? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 14th 2014, 4:36 pm

Yes that would be correct.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by SLGray September 14th 2014, 4:39 pm

Could you send me by pm this information:

Code:
Creation Email:


Admin account deactivated? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 14th 2014, 10:19 pm

Still looking for a solution if anyone can assist.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 14th 2014, 10:44 pm

BLUSKY wrote:Still looking for a solution if anyone can assist.

Did you send SLGray the foundation email?
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 14th 2014, 10:50 pm

Yes sure did. He attempted to change the email on the account and reset password but still having no luck. But think he left for the day?
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 14th 2014, 11:00 pm

BLUSKY wrote:Yes sure did. He attempted to change the email on the account and reset password but still having no luck. But think he left for the day?

Well I could put in a request for you to have your email address changed and then a password sent out to that new email.

If you'd like that, you can send me the following information via PM:

Code:
Case Number 5
[b]- The e-mail address used to create the forum[/b]
[b]- The URL of the forum[/b]
[b]- a new e-mail address to be used as a foundation email.[/b]

What will happen is I'll put in the request with the information given and then tomorrow when our Pro Admin comes on she will make the necessary changes and your email address will be changed and a new password will be sent out to your new email address.
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 12:10 am

Thanks Derri. Sent PM.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 15th 2014, 12:43 am

I've received your PM and submitted the requests Very Happy

I'll PM you when they're complete but you should also keep an eye on your emails as it could be completed at any time Very Happy
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 11:03 am

Thanks Derri. I'm still waiting for the second request to complete but now have my access to the forum in the first request. I'll keep checking my emails and thanks again for your help as well as SLGray for helping me find that second forum. You guys were a great help and thank you for your time.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 15th 2014, 12:26 pm

They should now be both done Very Happy
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 1:10 pm

Only the request for the first forum which I received a confirmation email and was able to sign in. I haven't received an email for the second forum (redwhiteandbruce.forumotion.com). I tried to login to the second forum using the same PW from the first forum email, just in case Buttercup used the same reset but that did not work. Thanks again for your reply.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by SLGray September 15th 2014, 7:46 pm

You should have received an email because the requests for the second forum are done.


Admin account deactivated? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 7:48 pm

I haven't gotten an email for the second one unfortunately. I've checked my spam folders just in case.
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 15th 2014, 7:52 pm

Hi,

I noticed you marked the topic solved has the email arrived?
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 7:53 pm

No sorry. I did that by accident yesterday. I had mistakenly pressed the wrong button trying to "thank" your post. Mobile site is not so friendly Sad
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 15th 2014, 7:58 pm

Okay. I've moved the status back to in progress Very Happy

I've figured out what's wrong. The foundation email was incorrectly changed. I've sent a message to our Pro Admin who'll sort it out but unfortunately it will be tomorrow before it is changed as no one will be in the office at this time Very Happy
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 8:02 pm

Okay thanks. I can check my email after a day so that the admin has time. Thanks again for all your help!
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Derri September 15th 2014, 8:04 pm

BLUSKY wrote:Okay thanks. I can check my email after a day so that the admin has time. Thanks again for all your help!

I'll also again let you know when it is done.
Derri
Derri
Helper
Helper

Male Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 15th 2014, 8:07 pm

Thanks Derri Smile
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Guest September 16th 2014, 2:16 pm

Thank you Derri and Buttercup, issue is now resolved and I can access my forums. Thanks again for all your help!  Hello
avatar
Guest
Guest


Back to top Go down

Solved Re: Admin account deactivated?

Post by Base September 16th 2014, 5:11 pm

Solved => Archived
Base
Base
Forumaster

Male Posts : 10386
Reputation : 1695
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum