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My Forum isn't loading for some mebers

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My Forum  isn't loading for some mebers Empty My Forum isn't loading for some mebers

Post by Storytellers CAN September 22nd 2014, 1:40 am

Hello.

my theme: phpBB3 (prosilver)

web address: http://llfmrpg.forumotion.com/

Even after deleting cookies and trying everything possible. Site is extremely sluggish and cannot quote posts,nor make long ones from their  DS devise. Browser is Chrome. browser provider cannot be altered on device.

"I have to type a few random letters, then go to preview, at which point deletes everything that I typed before pressing preview. Then I can start typing. So if I forget and type this big long post before pushing preview, too bad" -member 

My site used to work for member just fine but after a few months it quit.  Other forums work correctly.  I have not altered any coding but for guided repairs. and repairs to fix chat box bugs, members problem happened before those alterations. 

Anny assistance will be great. and any codes anyone may have to fix it. thank you.
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Post by Ramdaman September 22nd 2014, 2:20 am

Forum is fast for me. Loads pretty quick. It's probably you're computer.
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Post by Storytellers CAN September 22nd 2014, 2:51 am

That's not the issue.  and when you are a member the forum is massive. Its another member having the problem. Some have left or stopped posting for similar reasons. But other forums seem to work correctly. I am hoping there is not a glitch. or if there is a CSS code I can use to correct the issue.
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Post by SLGray September 22nd 2014, 4:05 am

It sounds like an issue with the devices that your members are using.  Is this only happening to mobile device users?


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Post by Storytellers CAN September 22nd 2014, 9:16 am

SLGray wrote:It sounds like an issue with the devices that your members are using.  Is this only happening to mobile device users?
 two of them yes. Other mobile devices are working. The one left my site because of it. The one still around. is using a DS. I have a sister site through a friend which is forumotion as well.  This 1 user has no trouble on the other site. Only mine. Which is why I suspect a glitch , bug, or code error.  Tablets seem to work correctly, most phones. but they can't use Mobile. Mobile version is nothing but problematic. So that all go to  desktop view.

The member has taken all steps possible to correct it, the problem still exists when quoting. As well as lag.
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Post by SLGray September 22nd 2014, 10:11 am

Do you have JavaScripts?  If you do, turn off JavaScript Management and see if they can use their mobile devices.


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Post by Storytellers CAN September 22nd 2014, 10:37 am

SLGray wrote:Do you have JavaScripts?  If you do, turn off JavaScript Management and see if they can use their mobile devices.
Javascript is and has been off.

I did have a code in there  that I tested in July (The problem dates back farther).   But it was not enabled.

 I deleted the one code. Then enabled java, then disabled again. Will let you know if that does anything.
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Post by Guest September 22nd 2014, 7:01 pm

The problem with the loading might be due to their devices. But if more than one person is using the same type of method, and the other is working, then I'd suggest clearing cache or browsing history on the electronic. But if not able to, I would recommend you to turn on the JavaScript, then turn it off. Sometimes the button/coding might be glitched, and so that is what many people have done, which it results in a solution. Although if that does not effect the working process, then bring it up to an Administrator or ask around your Forums for help... As we might be wrong.
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Post by SLGray September 22nd 2014, 9:30 pm

Are the members having the issues using the same browser?


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Post by Guest September 22nd 2014, 9:32 pm

^ I believe he meant that, but I am not sure
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Post by SLGray September 22nd 2014, 9:37 pm

Have they tried using a different browser?


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Post by Storytellers CAN September 28th 2014, 3:23 am

they cannot change the browser on the device. Resetting java script did speed it up for the member, but now they can't even type in the reply boxes.  But currently all Forumotion is glitching. I will wait until that problem is fixed.  so put this on hold until then.
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Post by Ape September 28th 2014, 3:40 pm

We are having a number of problems with the forums right now lets hope when this is all fixed your member will have no problems.

APE


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