Ads reappeared on my forums but credit time hasn't expired

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Solved Ads reappeared on my forums but credit time hasn't expired

Post by SirKewberth on September 24th 2014, 6:15 am

Recently ads started appearing on the forum's left side (specicially quizonic ads) Registered users are seeing the ads but they should be turned off. We paid credits for 6 months and it only expires in February. What's going on here?
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by Derri on September 24th 2014, 9:48 am

I'll report this to our pro admin Very Happy

She'll check your forum to see if its something on Forumotions side.
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by Shadow on September 24th 2014, 11:01 am

Hello

You removed ads for members not for guests.

As you can see on the following screenshots once login the ads desappear:
Ads reappeared on my forums but credit time hasn't expired 24-09-10


Ads reappeared on my forums but credit time hasn't expired 24-09-11

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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by HorusMod on September 24th 2014, 6:06 pm

This is not the case, we can see the ads as popups on the left side even if logged in. 

Here is a screen - https://i.servimg.com/u/f39/18/96/59/75/ads12.png
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by SirKewberth on September 24th 2014, 6:11 pm

Horus is correct. The quizonic ads are showing up even for members who are logged in. I'm already aware of the guest vs member difference. There is another problem.
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by SLGray on September 24th 2014, 8:02 pm

Is this happening to all members?  Which devices are the ads appearing on?  I have never seen a pop-up ad on my forum.


Ads reappeared on my forums but credit time hasn't expired Slgray10

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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by HorusMod on September 24th 2014, 8:21 pm

Most devices, I checked it on Android, IOS and Win.

And yes, it happens to all of the members.
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by SLGray on September 24th 2014, 8:25 pm

Are members pressing something for this popup ad to appear?


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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by HorusMod on September 24th 2014, 8:31 pm

I don't think so.

I might have identified a potential source, do embeded javascript elements have permissions to display such things on the forum? It can be the chatbox now that I think about it, the only thing we changed recently.
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by SLGray on September 24th 2014, 8:40 pm

Well third-party JavaScripts and codes could have links to ads.


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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by HorusMod on September 24th 2014, 8:43 pm

But popup boxes are just an overkill, I'll investigate the javascript chatbox.

You can mark this thread as solved for now.

Sorry for the inconvenience.
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Solved Re: Ads reappeared on my forums but credit time hasn't expired

Post by SLGray on September 24th 2014, 8:49 pm

It is ok.

Topic solved and archived


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