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Text disappears when typing message

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In progress Text disappears when typing message

Post by Guest October 14th 2014, 7:16 pm

I've had a few complaints that while composing a post, all the text will disappear before they can submit the post.  They end up retyping the post.  I can't replictreplacate the issue but two members have said the same thing.  One was using an iPhone on the desktop site.
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In progress Re: Text disappears when typing message

Post by SLGray October 14th 2014, 7:25 pm

Does it disappear when they press the button or before?


Text disappears when typing message Slgray10

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In progress Re: Text disappears when typing message

Post by Guest October 14th 2014, 8:08 pm

It disappears before they press the button.
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Post by SLGray October 14th 2014, 8:16 pm

Is this only happening on mobile devices?


Text disappears when typing message Slgray10

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In progress Re: Text disappears when typing message

Post by Guest October 14th 2014, 8:30 pm

I'm not sure. One reported an iPhone issue but the other person is using Windows I think.
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In progress Re: Text disappears when typing message

Post by SLGray October 14th 2014, 8:36 pm

Could you send me a test account by private message?  Is this happening on the whole forum?


Text disappears when typing message Slgray10

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In progress Re: Text disappears when typing message

Post by Shadow October 15th 2014, 9:38 am

adukes_007 wrote:I've had a few complaints that while composing a post, all the text will disappear before they can submit the post.  They end up retyping the post.  I can't replictreplacate the issue but two members have said the same thing.  One was using an iPhone on the desktop site.
Hello

We made some tests on your forum and it was just impossible to re-create the "bug".

@SLGray: did you have the same problem while testing?

Thanks for asking more information to your members Smile
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In progress Re: Text disappears when typing message

Post by Guest October 15th 2014, 6:58 pm

I see where you did the test. It was reported to be all over the forum. Since the issue can't be replicated, Mark it as solved. I did a resynce and removed some js from the forum topics. Hopefully everything is fine now.
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In progress Re: Text disappears when typing message

Post by SLGray October 15th 2014, 11:09 pm

I did not have a chance to test it, because I have not received the test account information.


Text disappears when typing message Slgray10

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In progress Re: Text disappears when typing message

Post by Guest October 16th 2014, 4:45 am

PM sent
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In progress Re: Text disappears when typing message

Post by SLGray October 16th 2014, 6:47 pm

In your pm, you asked me to use a phone.  Is that because it is only happening on mobile devices?


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