Lost password

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Solved Lost password

Post by DUNJA VOLI NOLETA on October 23rd 2014, 6:30 am

Olease, help.. I losted password of mine forum, I don't remember the first passwird and also I don't know where is The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security, If I can not connect to the forum, how can I connect to the admin panel?

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Solved Re: Lost password

Post by Ange Tuteur on October 23rd 2014, 7:10 am

Hello DUNJA VOLI NOLETA,

Please see this topic for password problems :
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991
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Solved Re: Lost password

Post by DUNJA VOLI NOLETA on October 23rd 2014, 3:02 pm

Sorry this dont help to me... It is too much complicated, any of these.... Could you be more detailed in your explenations please??

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Solved Re: Lost password

Post by Ange Tuteur on October 23rd 2014, 3:10 pm

You can login to the utilities if you remember your founder password : https://www.forumotion.com/utils

At the very bottom you can choose to deactivate 'Disallow to send a new password to administrators and moderators'


If you can't access the utilities, check case 3 in the topic I posted above.
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Solved Re: Lost password

Post by Derri on October 23rd 2014, 3:31 pm

Hi,

I'd suggest doing what Ange said. However if this fails then please do the following:

1) send a private message with the following information:

Code:
Case Number 3
[b]- The URL of your forum:[/b]
[b]- The email of foundation:[/b]
(email you used to create the forum) and I'll be able to send you a new password.

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Solved Re: Lost password

Post by DUNJA VOLI NOLETA on October 23rd 2014, 6:21 pm

I changed e mail from foundation, the first one is not in the function any more,is that a problem?

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Solved Re: Lost password

Post by DUNJA VOLI NOLETA on October 23rd 2014, 6:28 pm

I also dont remember the first pasword of mine forum.... In fact, I think that I did not change it at all...

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Solved Re: Lost password

Post by SLGray on October 23rd 2014, 6:34 pm

Send the information to me.  List all possible emails you could have used.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Lost password

Post by Derri on October 23rd 2014, 7:00 pm

This is being handled via PM.
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Solved Re: Lost password

Post by Derri on October 23rd 2014, 7:08 pm

Topic Solved and Archived
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