New user can't register - email already in use?

Go down

Solved New user can't register - email already in use?

Post by Burntweenie on January 28th 2015, 1:49 pm

Hi ,

I admin this forum http://iossc.forumotion.co.uk.

I've had a few prospective members complain they can't register as their email is already in use by another member. I've check the existing members and there are no duplicates.

Any ideas/solutions?

All advice and help is greatly appreciated,

Mark


Last edited by Burntweenie on January 31st 2015, 6:30 pm; edited 1 time in total (Reason for editing : Topic solved.)

Burntweenie
New Member

Posts : 12
Reputation : 1
Language : English UK

http://iossc.forumotion.co.uk

Back to top Go down

Solved Re: New user can't register - email already in use?

Post by Shadow on January 28th 2015, 2:20 pm

Hello

I managed to register into your forum.


The problem can come from our anti-spam tool. If you've few members having this problem you can send me a PM with the their email address and pseudo.
Like that I'll be able to check if our tool blocked the pseudo, IP or email Wink
avatar
Shadow
Administrator
Administrator

Male Posts : 15970
Reputation : 1731
Language : French, English

https://help.forumotion.com

Back to top Go down

Solved Re: New user can't register - email already in use?

Post by SLGray on January 28th 2015, 8:52 pm

Check here to see if the accounts were created:
Administration Panel > Users & Groups > Users > Inactive List


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43693
Reputation : 3107
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

Solved Re: New user can't register - email already in use?

Post by Burntweenie on January 31st 2015, 6:28 pm

Solved, thank you both!

Mark

Burntweenie
New Member

Posts : 12
Reputation : 1
Language : English UK

http://iossc.forumotion.co.uk

Back to top Go down

Solved Re: New user can't register - email already in use?

Post by Ramdaman on January 31st 2015, 6:33 pm

Topic solved and archived.
avatar
Ramdaman
Active Poster

Male Posts : 1614
Reputation : 99
Language : English, Albanian, Macedonian, Russian | HTML, CSS
Location : New York City

http://ndihme.forumotion.com/forum

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum