Password of administrator lost

Please help
I am the  founder of this forum http://artisfun.forumotion.com/login

and cannot obtain a new password, I logged now with my Fb account in order to seek help.

I followed all the steps in the connection topic and still don't get an email with a new password.

hi. Please follow this tutori: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password#849991

PLease note that my fouder email is Email Removed~Derri and the username is ElenaMalec. I still cannot acces the new password for the http://artisfun.forumotion.com/forum

I've sent a password a new password to the email address you had written above. Please send it via PM next time to someone listed at the bottom of that thread, posting your email on a public forum is never a good idea.

Let me know if this has solved your problem.

thank you, Derri