Suspicious Activity, member can't login

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In progress Suspicious Activity, member can't login

Post by DesignersSociety on June 10th 2015, 10:35 pm

A member of my site says that they can't login and they get a "suspicious activity" error. I've searched ehre for other topics but they seem to say theyre being solved privately and don't show open solutions. Really need help with this, thanks
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DesignersSociety
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http://designerssociety.betaboard.net

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In progress Re: Suspicious Activity, member can't login

Post by Derri on June 10th 2015, 11:07 pm

Hi,

It looks like he's been caught in our Anti Spam system, occasionally this can happen.

Could I get the following information of the member who's experiencing this issue sent to me via private message?

Role: (member, mod)
Username on the forum:
Email address of the account:
IP Address:
What's the exact error message?
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Derri
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Language : English & Basic French
Location : Scotland, United Kingdom

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