Registration user name already taken?

Registration user name already taken? · by jan4jam June 14th 2015, 12:42 pm

Good morning,

I tried to join as a test member and I tried a couple of names, and it said user name already taken, "but" when I went to look at my email box that I have set to approve members upon registration the validation email was there to approve I am concerned for by July 12th which is a while away is why i did this just in case errors popped up? But I did do a number of testing to join with different names and some it did not send a email to approve for only one did, the other three just said already taken and I received no notification but for only one, confused, hope this is understandable?

What can I do to not have this happen I invited my members from my other group to come join to check it out to see if they want to be a part of it like a sneek peak so to speak so if they do not like it they can unsub and me not have a huge amount of inactive members like I do at my other group?

I sure hope this is fixable and there is a setting I just have to do please direct me?

Appreciate your support greatly through this for me,

Have a good day,
Jan

by **brandon_g** June 14th 2015, 1:19 pm

Hello,

Try going to ACP->General-->Configuration-->Disallow subscriptions with th3 most common spam usernames? Tick NO and save.

-Brandon7

by **SLGray** June 14th 2015, 4:46 pm

brandon_g wrote:Hello,

Try going to ACP->General-->Configuration-->Disallow subscriptions with th3 most common spam usernames? Tick NO and save.

-Brandon7

You mean AP > General > Forum > Security