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In progress New member notification.

Post by skidsolo on Tue 11 Aug 2015 - 4:52

On my site there is myself as owner and one admin.

My admin gets email notifications of new member applications but I do not.

Is there a way we can both get them please?

Cheers,

Al.

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In progress Re: New member notification.

Post by Russel on Tue 11 Aug 2015 - 5:29

Hello @skidsolo,

Have you checked your spam or junk folder?
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In progress Re: New member notification.

Post by skidsolo on Tue 11 Aug 2015 - 14:32

Yes.

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In progress Re: New member notification.

Post by YoshiGM on Tue 11 Aug 2015 - 15:01

Hello @skidsolo,
I think you should change your foundation email. All notifications of new members will be sent to that email.

Enter to the founder tools: https://www.forumotion.com/utils
login with your email and password.

Next check if the email is correct Wink
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In progress Re: New member notification.

Post by skidsolo on Wed 12 Aug 2015 - 12:29

Hi YoshiGM and thanks for the reply.

I have done what you suggested and my email there is correct!!!

Al.

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In progress Re: New member notification.

Post by brandon_g on Wed 12 Aug 2015 - 12:52

Have you checked in your profile under 'notifications' to see if all the things there are ticked?

-Brandon


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In progress Re: New member notification.

Post by skidsolo on Wed 12 Aug 2015 - 18:31

Hi Brandon and thanks for the reply.

Yes, as far as I can tell, everything is OK.

However, under 'information' I notice my email address is given as Email Removed but with no obvious way to change it.


Al.

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In progress Re: New member notification.

Post by brandon_g on Wed 12 Aug 2015 - 20:24

You can change it via the acp by going to your profile (I.e 'Admistrate profile') go to where your email address field (its at the top) and you can change it to the proper email address.

Note: You must be logged in to the Founder account since only the Founder can modify the Founder account Wink.

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In progress Re: New member notification.

Post by skidsolo on Sun 16 Aug 2015 - 14:13

Hi Brandon and aplogies for not replying earlier. Been away for a few days.

I take it you mean here?:



If so, I have changed it and will now just have to wait and see.

Let me know if not please.

Many thanks.

Al.

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In progress Re: New member notification.

Post by brandon_g on Sun 16 Aug 2015 - 14:16

No, I mean in the Founder profile. Go to u1 profile, hit admistrate this profile. At the top where it says email address, change it to the correct one.

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In progress Re: New member notification.

Post by skidsolo on Fri 21 Aug 2015 - 13:34

Sorry Brandon, I don't follow you. Where do I find u1 profile?

Al.

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In progress Re: New member notification.

Post by YoshiGM on Fri 21 Aug 2015 - 13:49

u1 profile is your founder account.

You can go fast using this link: http://forum.forumotion.com/u1
replace "forum" for your url Wink
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In progress Re: New member notification.

Post by brandon_g on Fri 21 Aug 2015 - 15:21

Yes, as Yoshi said, u1 is the Founder account, you can get to it by putting /u1 at the end of your forum url.


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In progress Re: New member notification.

Post by skidsolo on Mon 24 Aug 2015 - 5:55

Thanks both for your help. Much appreciated.

OK.... the e-mail originaly looked like this when I got there:



After I changed it, it now looks like this:



Is that normal or is there some corruption?

Cheers,

Al.

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In progress Re: New member notification.

Post by brandon_g on Mon 24 Aug 2015 - 9:30

Hi,


I believe there has been issue with email addresses looking funky in the acp, but that is beside the point here, after you changed the email address, did you begin to recieve the notifications?


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In progress Re: New member notification.

Post by skidsolo on Mon 24 Aug 2015 - 14:46

Just changed it yesterday beandon and no new member signups yet.

I'll assume all is now correct and come basck if there is still a problem if that's OK?

Thanks for all the help guys.

Al.

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In progress Re: New member notification.

Post by brandon_g on Mon 24 Aug 2015 - 18:10

Your welcome, let us know if it works the next time someone signs up. Very Happy


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In progress Re: New member notification.

Post by Hagoromo Otsutsuki on Mon 24 Aug 2015 - 19:00

Go to
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   Users
Users Options
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