Information: Disabling Facebook connect Module + Facebook "Like" Button + Paypal.

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Post by The Godfather on October 9th 2015, 10:00 am

Hello,

For information, since yesterday, the Facebook connect module and Facebook "Like" Button seems to have some problems. Indeed, in addition to the slow loading, they are causing a temporary deformation of the forum pages (Whenever a topic loads it stretches the page for a split second). This problem is not on Forumotion side but comes from Facebook. For a unknown reason, the facebook like / login buttons are stretching the pages by 1000 pixels!

Therefore, and in order to avoid any inconvenience on our forums, we have temporarily disabled the Facebook connect and Facebook like Button from forumotion forums.

And as a problem never comes alone, PayPal also plays tricks! Since last night, Paypal has restricted the accounts that we use to accept credits purchase on your forums! We don't have for the moment any more information about the reason for the deactivation or its duration. Nevertheless, we are in close contact with the PayPal team in order to find a Sultan to this problem as soon as possible. Meanwhile, Paypal is disabled on our forums since this morning. The credits purchase can only be done via AlloPass, Hipay or Skrill.

We apologize for the inconvenience and thank you for your patience and understanding :rose:

Best regards
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Post by Hagoromo Otsutsuki on October 9th 2015, 10:29 am

Thanks for the information Godfather.
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Post by Van-Helsing on October 9th 2015, 11:28 am

Thanks for the providing information Godfather.
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Post by tugatech on October 9th 2015, 5:28 pm

https://developers.facebook.com/bugs/486785918148603/

Just to let know the bug case of Facebook. Smile
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Post by The Godfather on October 9th 2015, 5:36 pm

Hello,

I'm pleased to tell you that PayPal is back on forumotion forums Very Happy

You can use it again to purchase credits for your forums cheers

We apologize for the inconvenience :rose:
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Post by Mati on October 9th 2015, 9:30 pm

@The Godfather wrote:Hello,

I'm pleased to tell you that PayPal is back on forumotion forums Very Happy

You can use it again to purchase credits for your forums cheers

We apologize for the inconvenience :rose:

Thank you Godfather, we need it this.
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Post by tugatech on October 16th 2015, 10:48 am

Just to follow up, the bug in the Facebook end appears to be solved:
https://developers.facebook.com/bugs/486785918148603/?comment_id=1637975656476861


Last edited by tugatech on October 18th 2015, 1:42 pm; edited 1 time in total
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Post by Shadow on October 16th 2015, 10:59 am

@tugatech wrote:Just to follow up, the bug in the Facebook end appears to be solved:
https://developers.facebook.com/bugs/486785918148603/?comment_id=1472803849694000

Thank you so much for letting us know. I'll immediately informed our technicians in case they missed this information. Thanks Smile
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Post by Shadow on October 21st 2015, 9:59 am

Hello

We are glad to announce that Facebook Connect option is now working fine Smile Our technicians have fixed the problem.

Thanks for your feedback.

Best regards

Buttercup thumleft
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Post by kentto on November 30th 2015, 3:48 am

Thanks for the information .
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