Blacklist Appeal?

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In progress Blacklist Appeal?

Post by Pain Painter on December 23rd 2015, 1:45 am

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Internet Explorer
Screenshot of problem : http://prntscr.com/9hggbu
Who the problem concerns : All members
When the problem appeared : 12/21/15 During the Evening EST sometime
Forum link : http://igknightduelacademy.forumsmotion.com/

Description of problem

Hello, My name is Pain Painter

I am a founder at the forum "Igknight Duel Academy", and I am contacting you asking if there is anyway we can be added back to the directory and be removed from the blacklist. First off I would like to say that I understand why we were removed and sorry that staff members, who by the way no longer have access to the forum caused the commotion and displayed the graphic content to the public. The names of the two staff members who decided to cause this issue are Akame, and King Dartz. With that they were removed from all panel access and have had IP ban issued to them both. Secondly I would like to add that the forum was completely restored to an earlier date and time period to purge any existence of the content and rude manners that were presented to the public. If there is anyway that we can be returned to the directory don't even need to be at our original rank, which was three at the moment till the occurrence but just back onto the directory to continue to promote and grow with our members it would be appreciated. I along with the other staff will take any necessary actions needed if any will be presented once this has been informed to you.

-Please once any of the staff here have read this, inform me as soon as possible to resolve this problem

Sincerely
Pain Painter

-Sorry for the trouble this incident has caused hopefully we can get this resolved soon.
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In progress Re: Blacklist Appeal?

Post by SLGray on December 23rd 2015, 2:03 am

Are you sure that your forum has been removed from the directory?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Blacklist Appeal?

Post by APE on December 23rd 2015, 2:14 am

As far as i know we do not remove you from the directory as long as your forum is set in the ACP to be listed in the directory then it should be there.

make sure your forum is set to take part
ACP >> General Tab >>   Forum promotion >> Forums directory YES
SAVE...  

You can always reset this setting by clicking No then save
Then set it back to yes and Save.



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In progress Re: Blacklist Appeal?

Post by brandon_g on December 23rd 2015, 6:29 am

Hello,

Do you mean the forum itself was taken down by online guardian, or no?

-Brandon


Remember to mark your topic when a solution is found.
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In progress Re: Blacklist Appeal?

Post by SLGray on December 23rd 2015, 6:37 am

The forum was not ban.  The member is saying it does not appear in the directory.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Blacklist Appeal?

Post by Pain Painter on December 24th 2015, 12:50 am

Sorry and thank you I will check those measures appreciate the help
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