Someone took over my forum

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Solved Someone took over my forum

Post by Caleb Durocher on February 15th 2016, 11:49 pm

My forum was hacked

My original forum was http://www.team-psn.com or http://www.team-psn.forumotion.com

I can access the direct connect but I can get into my panel, everytime i connect to my panel
it loops with a hacked message box. I need serious help.

I cant login to this place eather, but when i got to hitskin i can change my password from there.

my original email was Email Removed
Please help!!


Last edited by Caleb Durocher on February 16th 2016, 4:24 am; edited 1 time in total
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Solved Re: Someone took over my forum

Post by SLGray on February 15th 2016, 11:56 pm

Never post your email address on a PUBLIC forum.  I have removed it from your post for your safety.

What is the message you get?  Could you post a screenshot of the message?


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:01 am

Yes the guy looped my admin panel and changed my owner and he might deleted all my users
the message box was his pastebin no matter what i do i cant have access anything

MESSAGEBOX http://prntscr.com/a3s5b0 and http://prntscr.com/a3s5wq

and here is my email inbox from my site http://prntscr.com/a3s7jt

I need my admin panel reset and a username for the panel reset


Last edited by Caleb Durocher on February 16th 2016, 12:07 am; edited 2 times in total
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:07 am

Try this:  log into the forum utilities:  https://www.forumotion.com/utils and restore your forum to a date before this started.


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:08 am

I did that it goes back to the same one
and says ""The restore day is erroneous""


Last edited by Caleb Durocher on February 16th 2016, 12:09 am; edited 1 time in total
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:09 am

What goes back?


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:10 am

You have reached the maximum number of backups.
Please try again later.
I just want everything restored to default i want to rebuild everything again.


Last edited by Caleb Durocher on February 16th 2016, 12:13 am; edited 1 time in total
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:13 am

Did you add any codes or modify anything before this happened?  Or someone on your staff team?


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:14 am

No everything was completely fine , he got into my account because i used the exact same password on his site and changed my username to the panel
and no nobody was active and i deleted everybody from admin access
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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:18 am

Can you please just wipe my website clean my picture is on the front page
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:25 am

Send me this information by private message:
Code:
[b]Forum Link:[/b]
[b]Username of Founder:[/b]
[b]Creation Email:[/b]


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Solved Re: Someone took over my forum

Post by Caleb Durocher on February 16th 2016, 12:32 am

Done
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Solved Re: Someone took over my forum

Post by SLGray on February 16th 2016, 12:43 am

You will need to contact our Pro Admin, @Buttercup .  Please give her all the information in a private message.


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Solved Re: Someone took over my forum

Post by Shadow on February 16th 2016, 10:24 am

Hello

I am waiting for your private message with all requested information. Don't forget to add the url of this topic Smile

Thanks in advance
Regards
Buttercup
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Solved Re: Someone took over my forum

Post by SLGray on February 17th 2016, 8:23 pm

Has this been solved?


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Solved Re: Someone took over my forum

Post by APE on February 23rd 2016, 3:14 pm

Topic solved and archived



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