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Issues With The Contact Form...

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Solved Issues With The Contact Form...

Post by Rukiafan February 26th 2016, 7:46 pm

There seems to be some sort of issue with our contact form as we don't receive the messages people send in our PM's or the administration staff's e-mails. Is this a known issue?

Anyways our forum address is www.WiiWareWave.com just in case you need it to send us a test contact message. Wink


Last edited by Rukiafan on February 27th 2016, 4:03 am; edited 1 time in total
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Solved Re: Issues With The Contact Form...

Post by SLGray February 26th 2016, 8:07 pm

Do you have it activated?  AP > General > Messages & Emails > Email & Contact Form


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Solved Re: Issues With The Contact Form...

Post by Rukiafan February 26th 2016, 8:13 pm

Yeah, also I got a notification in my toolbar that a guest sent me a PM, but when I checked I didn't receive the contact Private Message or e-mail...scratch

Was that you @SLGray?

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Solved Re: Issues With The Contact Form...

Post by SLGray February 26th 2016, 8:14 pm

Do you have it set for emails or private messages?  That contact was me testing it.


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Solved Re: Issues With The Contact Form...

Post by Rukiafan February 26th 2016, 8:16 pm

It looks like it's set to Private Messages, however despite getting the notification I didn't actually receive the contact PM in my inbox...:/
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Solved Re: Issues With The Contact Form...

Post by Ape February 27th 2016, 1:51 am

I know it sounds silly when i say this but sometimes just doing this gives our servers a boot up the Butt and gets things fixed.

Go to your ACP and turn it off and then re-synchronize your forum and give it 2 or 3 mins then go and turn it back on again. re-synchronize your forum and test it again.

EDIT: i have tested this on my 3 sites and they all work fine so it is not a problem for all forums.


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Solved Re: Issues With The Contact Form...

Post by Rukiafan February 27th 2016, 4:03 am

@APE That worked! Thank you so much! Very Happy
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Solved Re: Issues With The Contact Form...

Post by Ape February 27th 2016, 4:07 am

You are so welcome our servers some times need a boot up the butt to get things online again. Issues With The Contact Form... Mouais

Topic solved and archived


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