Issues With The Contact Form...
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Issues With The Contact Form...
There seems to be some sort of issue with our contact form as we don't receive the messages people send in our PM's or the administration staff's e-mails. Is this a known issue?
Anyways our forum address is www.WiiWareWave.com just in case you need it to send us a test contact message.
Anyways our forum address is www.WiiWareWave.com just in case you need it to send us a test contact message.
Last edited by Rukiafan on February 27th 2016, 4:03 am; edited 1 time in total
Rukiafan- Forumember
- Posts : 329
Reputation : 9
Language : English
Re: Issues With The Contact Form...
Do you have it activated? AP > General > Messages & Emails > Email & Contact Form
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Issues With The Contact Form...
Yeah, also I got a notification in my toolbar that a guest sent me a PM, but when I checked I didn't receive the contact Private Message or e-mail...
Was that you @SLGray?
Was that you @SLGray?
Rukiafan- Forumember
- Posts : 329
Reputation : 9
Language : English
Re: Issues With The Contact Form...
Do you have it set for emails or private messages? That contact was me testing it.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Issues With The Contact Form...
It looks like it's set to Private Messages, however despite getting the notification I didn't actually receive the contact PM in my inbox...
Rukiafan- Forumember
- Posts : 329
Reputation : 9
Language : English
Re: Issues With The Contact Form...
I know it sounds silly when i say this but sometimes just doing this gives our servers a boot up the Butt and gets things fixed.
Go to your ACP and turn it off and then re-synchronize your forum and give it 2 or 3 mins then go and turn it back on again. re-synchronize your forum and test it again.
EDIT: i have tested this on my 3 sites and they all work fine so it is not a problem for all forums.
Go to your ACP and turn it off and then re-synchronize your forum and give it 2 or 3 mins then go and turn it back on again. re-synchronize your forum and test it again.
EDIT: i have tested this on my 3 sites and they all work fine so it is not a problem for all forums.
Re: Issues With The Contact Form...
@APE That worked! Thank you so much!
Rukiafan- Forumember
- Posts : 329
Reputation : 9
Language : English
Re: Issues With The Contact Form...
You are so welcome our servers some times need a boot up the butt to get things online again.
Topic solved and archived
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