Staff Help

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In progress Staff Help

Post by Arisxix on April 24th 2016, 10:38 pm

Technical Details

Forum version : #Unspecified
Position : Administrator
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
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Description of problem

I have been trying to access My sites admin account for a very long time. The admin account and a separate account given admin permissions both have lost passwords. There is a security feature preventing me from retrieving the password for the account that was given administrator permissions. The actual admin account Is linked to an old email that I don't have access to. If the secondary account with administrative permissions can be allowed to retrieve it's password and access the administration panel, I can try to export the code or themes so that I can transfer it to my new site and continue on the progress I have made upon the forum unimpeded. I would like help with that resolution.
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In progress Re: Staff Help

Post by SLGray on April 24th 2016, 11:53 pm

unspecified - Staff Help Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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