E mail notification

Go down

In progress E mail notification

Post by TWYLYGHT on June 19th 2016, 12:54 am

I have a member on the forum that isn't receiving e mail notification on replies. She has all the appropriate boxes clicked on to receive notification to the forums she's picked.

Members Name: quinnsgrandma31

Forum Link: http://taggertavern.forumotion.com/forum

Thanks in advance for any help you can give me.
avatar
TWYLYGHT
Forumember

Posts : 82
Reputation : 7
Language : ENGLISH

http://taggersrealm.forumotion.com/

Back to top Go down

In progress Re: E mail notification

Post by Derri on June 19th 2016, 1:20 am

Hi,

Has she got this setting ticked yes in preferences:

Always notify me of replies :

And:

A new post in a watched topic - The box ticked email in the notifications tab in profile.
avatar
Derri
Helper
Helper

Male Posts : 8713
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

In progress Re: E mail notification

Post by TWYLYGHT on June 19th 2016, 12:58 pm

Yes she has all that ticked. I even as if she changed her e mail addy and she said no.
avatar
TWYLYGHT
Forumember

Posts : 82
Reputation : 7
Language : ENGLISH

http://taggersrealm.forumotion.com/

Back to top Go down

In progress Re: E mail notification

Post by SLGray on June 20th 2016, 7:25 am

Did she checked to see if they might have been put in her trash/garbage/spam folder?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43481
Reputation : 3090
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

In progress Re: E mail notification

Post by TWYLYGHT on June 22nd 2016, 10:16 pm

@Derri wrote:Hi,

Has she got this setting ticked yes in preferences:

Always notify me of replies :

And:

A new post in a watched topic - The box ticked email in the notifications tab in profile.

I passed this on to my member. She triple checked everything and all it well now.

Thank you all for your help.
avatar
TWYLYGHT
Forumember

Posts : 82
Reputation : 7
Language : ENGLISH

http://taggersrealm.forumotion.com/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum