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Members can't register

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Solved Members can't register

Post by Weesa August 3rd 2017, 2:08 am

My apologies in advance if the answer is posted somewhere, I searched and couldn't find it.

I started a new forum and when people go to register they are confronted with the required contact fields of Facebook and Twitter. I know many people use those sites and for them it isn't an issue. However I have members who do not use either of them. I personally don't use any social media beyond my forum so see no reason why someone else should be forced into it. I have searched the ACP and just can't find how to turn those two fields off. Help would be greatly appreciated.
My forum is http://hedwigshollow.forumotion.com/


Last edited by Weesa on August 3rd 2017, 3:20 am; edited 1 time in total
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Solved Re: Members can't register

Post by SLGray August 3rd 2017, 3:01 am

We do not have a login for Twitter? Could you post a screenshot of what guests see when they try to register?


Members can't register Slgray10

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Solved Re: Members can't register

Post by Weesa August 3rd 2017, 3:19 am

SLGray thanks so much for your reply. While was waiting I found the problem. In the ACP->Users->Profiles->Contact Fields I needed to go in and turn of necessarily filled. I had turned off all the other ones so didn't realize that it was the problem. Thanks again.
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Solved Re: Members can't register

Post by SLGray August 3rd 2017, 3:33 am

Thanks for posting the solution. You were referring to the necessary filled profile fields which are added to the register page.


Members can't register Slgray10

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Solved Re: Members can't register

Post by Draxion August 3rd 2017, 6:22 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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