When a user enters skype details into their profile and hit save, it doesn't save.

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In progress When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on August 29th 2017, 12:25 am

Help!
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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by SLGray on August 29th 2017, 12:42 am

Please do not post just one word post.

What are they exactly entering in the profile field?



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on August 29th 2017, 8:46 am

I belive they are enterig their skype account name. I myself have tried entering a variety of words and sentences into it (none of which were rude or bad) and it still didn't save when I pressed save.
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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by APE on August 29th 2017, 1:11 pm

Hmm i have just done mine again in my profile here with no problem and my own site

can you PM me with a test account and a link to your forum with admin right's ?

is your member pressing reset or save ?

the member needs to press SAVE only.



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on August 30th 2017, 8:19 am

Do you mean that you want me to make an account that can access the administration page and give you the details?
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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by APE on August 30th 2017, 11:18 am

Yes please then send it to me in a PM only Smile with forum link



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on August 30th 2017, 11:57 am

Ok Sure!
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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by APE on August 30th 2017, 9:11 pm

Okay I have been on the test account you gave me and found No problem with adding the skype name in the system.

can you make sure you are putting it in right and not putting a space at the end of the name.

Also what browser are you both using ?

try and use firefox for things like this.

here is a screen shot of the one i have added Smile



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on August 31st 2017, 2:07 pm

Hmm. That's strange. I went on and viewed to profile and the skype details are no longer there.

Take a look:

https://image.ibb.co/d1ux45/Screenshot_20170831_220546.png

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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by brandon_g on August 31st 2017, 2:32 pm

Hello,

Ape probably removed the skype from the account once he completed his tests.

The main thing that Ape was pointing out is that there is no bug with the system. If it is not saving, then you or your member are probably not putting your skype account info in correctly.

-Brandon


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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by APE on August 31st 2017, 9:18 pm

No i did not remove the data in entered for my tests and i have just logged in again as a tests gain and its showing fine.

also when i go in the ACP i also see the settings have saved


can you tell me what browsers you are using so i can test it on the same browser?



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on September 1st 2017, 12:02 am

I am using chrome on my tablet I can try a few different browsers later too.
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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by APE on September 1st 2017, 10:09 am

yes please try firefox as chrome can be a little buggy when it comes to our settings on the profile and on the ACP .



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In progress Re: When a user enters skype details into their profile and hit save, it doesn't save.

Post by Fluffyrox4 on September 1st 2017, 3:35 pm

Ok i will when i get the chance
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