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Lost Text Editor functions

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In progress Lost Text Editor functions

Post by applehead October 11th 2017, 5:28 pm

We have seemed to have lost all text editor functions. I've trawled through the support forum and come across this thread which is exactly what's happened to us:-

https://help.forumotion.com/t124758p30-lost-my-new-text-editor-on-my-forum-the-fix

I've looked at all smilies and can't see any backslashes and we're running phpBB3 so the added code in this original post doesn't apply.

I've cleared the forum cookies, reconfigured it and cleared the cache on my browser. I'm using chrome but I've also logged in using firefox and opera and we're still having this problem. Is there anything else I can try?

Thanks.
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In progress Re: Lost Text Editor functions

Post by Draxion October 11th 2017, 6:45 pm

Did you recently add any custom coding (CSS, JavaScripts, editing templates, etc) before this happened?
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In progress Re: Lost Text Editor functions

Post by applehead October 11th 2017, 7:05 pm

@Draxion no nothing. we're literally using the basic skins and functions.
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In progress Re: Lost Text Editor functions

Post by Draxion October 11th 2017, 7:12 pm

OKay, and you couldn't fix it by the solution given by that other topic that experienced the same issue?
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In progress Re: Lost Text Editor functions

Post by Ape October 11th 2017, 7:13 pm

Hello can you please send me a test account by PM so i can test this for you Smile
also if the test account can have admin rights also that will be a great help.


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In progress Re: Lost Text Editor functions

Post by Ape October 11th 2017, 7:42 pm

Hello

I have looked over your forum and can not find a problem at all
Lost Text Editor functions Captur19
Lost Text Editor functions Captur20

as you can see by the screen shot's they are both there.

My advice is to clear your browser cache and cookies then try again.

Most of the time problems like this can be fixed really easy by clearing your cache.


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