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I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

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Solved I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 12:38 pm

Technical Details


Forum version : #Unspecified
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : http://cankurbanyoluna.forumzen.com/

Description of problem

I haven't been on my Forum in ages. .I wanted to check in.I'm sorry . I tried it a lot, but I couldn't remember my password.I'm sorry . .when I click the forgot my password button, it asks for my e-mail address.I'm sorry . .but I don't remember what I wrote as an e-mail address.I'm sorry . . I wrote six or seven mail addresses.I'm sorry . he refused.I'm sorry .please help me immediately.I'm sorry .Thank you in advance.


Last edited by brandon_g on January 19th 2018, 1:34 pm; edited 2 times in total
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by mpelmmc January 14th 2018, 1:23 pm

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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 1:29 pm

Thank you for your help, but I do not remember my e-mail address.
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by mpelmmc January 14th 2018, 1:49 pm

I can't do anything for you. Let's wait and see if someone from the staff have an answer for you Wink
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 1:53 pm

Thank you very much.Thank you... Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by brandon_g January 14th 2018, 1:58 pm

Hello,

If you do not remmeber the email address you used, then simply include a list of any and all email addresses you may have used when you send the pm. If any of the ones listed is the right one, then we will let you know and proceed with helping you get back in.

-Brandon


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 3:19 pm

Hello..where to write e-mail addresses
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 3:23 pm

where do I write address lists?
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by mpelmmc January 14th 2018, 3:44 pm

Hi @musluman

What Brandon's trying to explain to you, is that if you don't remember what's the creation e-mail you supplied at the time of creating your forum, you can list all email addresses you may have used by private message Wink
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 4:39 pm

Thank you very much... .you've been very helpful Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 14th 2018, 7:32 pm

if you have not already sent a PM to a staff member then you can send all your Email addresses you may have used to me and don't forget to send a link in the PM to your forum address.

We will be more then happy to help you on this matter.


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 7:53 pm

Do not forget to send a link to your forum address in PM .... I do not understand what you mean...What does PM mean?..thank you ver much...all the e-mails I sent you mail .. .. Thanks


Last edited by musluman on January 14th 2018, 8:08 pm; edited 1 time in total
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by mpelmmc January 14th 2018, 8:06 pm

PM => Private Message Wink
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 8:09 pm

thank you.thanks...I sent with PM Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 14th 2018, 8:20 pm

Thank you I have your PM and i have sent you a PM back fro now on we will do this in the PM => Private Message


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 8:45 pm

thank you very muck...thanks Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by SLGray January 14th 2018, 9:09 pm

You should not send a PM to different staff members about password issues.


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When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 14th 2018, 9:19 pm

I did not know he had sent out the PM to more than one staff member but i am dealing with it now @SLGray Wink

I got the right Email address in the end Smile


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by SLGray January 14th 2018, 9:21 pm

Thanks @APE.


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 14th 2018, 9:43 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 9:49 pm

APE thank you very....thanks...thanks Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 14th 2018, 9:50 pm

when does the code come in?
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 14th 2018, 10:36 pm

Hello I have sent a Request to our head office just now,

Our head office is closed at weekends and I Hope to have a reply from the office Monday or Tuesday
As soon as I get a reply I will post here letting you know when you will be ok to log in on your forum.

Please keep an eye on your Email address for a Email from us.
Note it may go in your spam Emails so keep a look in there also.

Kind regards

APE.


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Post by musluman January 14th 2018, 10:49 pm

hi..APE ! thanks ...thanks .. sure.... .you can log in. Smile
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by Ape January 15th 2018, 5:14 pm

Good news.
I have got word back that your Email address was changed and I have sent you a new password please look in your Email's (The address you gave me to change for you) and you should have 2 Emails from us.

Please Don't try and copy and paste the new Password as this can put a space in it.
You will need to type the password in as it is in your Email.

when you are in please let me know by posting here on this thread.
When solved don't forget to click the Big green mark as solved button that can be found at the top of this thread.

kind regards.

APE.


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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by musluman January 19th 2018, 1:20 pm

thank you very.... thanks... thanks .. where ? Big green mark as solved button
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Solved Re: I can't login to my Forum.I'm sorry .I'm sorry .I'm the founder.

Post by brandon_g January 19th 2018, 1:38 pm

I have done it for you. Smile

Topic solved & archived ~ brandon_g
Please read our forum rules: ESF General Rules


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