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In progress Forumotion Advanced

Post by masterslyyy on April 15th 2018, 10:53 pm

hi.. i just buy 500 units on forumotion and i want to buy advanced


but when i go to buy it with my units its say i have to pay with paypal..
and it want my visa card again..
i dont understan.. i need to pay again 4 euro to buy advaced?
i dont want to pay again i want to buy it with my units
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In progress Re: Forumotion Advanced

Post by brandon_g on April 15th 2018, 11:12 pm

Hello,

So the monthly package only uses paypal, not credits. You can only use credits for the yearly option now.

-Brandon


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In progress Re: Forumotion Advanced

Post by mpelmmc on April 15th 2018, 11:24 pm

Hello @masterslyyy

I have no clue about Greek and therefore I have no clue of what says there, but here's a screenshot of the admin panel in English:


You would need to pay 360 credits per month for getting the advanced package, but as it is stated in the announcement, the monthly payment can be only done through Paypal and not by purchasing credits as you would normally do.

An advice from me would be to read the announcement I gave you before Smile

Best regards.


Last edited by mpelmmc on April 15th 2018, 11:34 pm; edited 1 time in total
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In progress Re: Forumotion Advanced

Post by masterslyyy on April 15th 2018, 11:32 pm

Yes but why formation give me the possibility to buy 500 credit when I can buy nothing with that..and why it said monthly 360 credit and then it want your PayPal
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In progress Re: Forumotion Advanced

Post by brandon_g on April 15th 2018, 11:34 pm

You can buy a yearly package with the credits that is why. What they mean by the 360 credits is its the price of 360 credits monthly. But the package can only be purchased through paypal.

Sorry for any mis understanding.


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In progress Re: Forumotion Advanced

Post by masterslyyy on April 15th 2018, 11:36 pm

Yes but if I buy with PayPal I will pay again with my visa card and my credit will stay there 500..I will pay with normal money not with credit
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In progress Re: Forumotion Advanced

Post by Luffy on April 15th 2018, 11:53 pm

@masterslyyy

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules
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In progress Re: Forumotion Advanced

Post by brandon_g on April 16th 2018, 12:09 am

@masterslyyy wrote:Yes but if I buy with PayPal I will pay again with my visa card and my credit will stay there 500..I will pay with normal money not with credit

Send an email with the receipt and explaining the situation to webmaster@forumotion.com . They will send you a refund for credits and then you can pay again using paypal directly.


Last edited by brandon_g on April 16th 2018, 12:15 am; edited 1 time in total


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In progress Re: Forumotion Advanced

Post by SLGray on April 16th 2018, 12:11 am

https://help.forumotion.com/t155469-discover-forumotion-packages-the-new-way-to-evolve-your-forums#1069434

The monthly subscription is only possible via Paypal (the use of a PayPal account linked to a valid card or bank account is mandatory), the only means of payment to set up a satisfactory monthly payment given the technical constraints we know.


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In progress Re: Forumotion Advanced

Post by masterslyyy on April 16th 2018, 2:00 pm

if i buy yearly it waill take every year 3.70 EUR from my bank account autmatically?
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In progress Re: Forumotion Advanced

Post by brandon_g on April 16th 2018, 4:26 pm

Only the monthly takes it out automatically. The yearly one requires you to have enough credits for the plan


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In progress Re: Forumotion Advanced

Post by SLGray on April 16th 2018, 7:28 pm

Yearly - forum credits

Monthly - PayPal account


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