Newsletter Amount incorrect after sending 2 newsletters.

by Chellizard April 29th 2018, 8:39 pm

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i.imgur.com/PNqhbBU.png
Who the problem concerns : Yourself
When the problem appeared : Right after I sent my second newsletter.
Forum link : http://superhero-rpg.com

Description of problem

I sent two newsletters on my forum, each a few days apart, and today my second one duplicated itself after I only hit send once.

Even with the duplication, it's showing I only have 4 newsletters left to send for the remainder of the month [which is not really an issue seeing as April is coming to an end soon] but the fact still remains:

I should have 5 remaining newsletters to send, not 4 when I pay for the Premium package.

Thanks for your time.

Additional screenshot: https://i.imgur.com/fVnYd9x.png

by **SLGray** April 29th 2018, 8:52 pm

Did you send any right before you purchased the premium package?

by Chellizard April 29th 2018, 9:34 pm

No sir.

It even said I had 7 remaining before I sent that accidental duplicate.

by **Shadow** April 30th 2018, 1:41 pm

Hello @Chellizard,

It should be fixed by now, could you please check in your ACP? Smile

Regards,
Shadow

by Chellizard April 30th 2018, 11:53 pm

It's fixed! Thank you so much. I really appreciate it. It wasn't really an issue, so much as so confusing that it processed my sending twice, so it spammed my users. Sad