cname issues

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cname issues

Post by SpyroDragon on July 7th 2018, 6:40 am

Your CNAME must redirect to : DragonClan.Net
: ? ? ? ? ? ? ? ? ? ?? ? :
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Re: cname issues

Post by skouliki on July 7th 2018, 8:26 am

hi


https://help.forumotion.com/t155978-domain-via-cname-not-showing

Post by The Godfather on Tue Jun 05 2018, 18:17

Hello,

Since the implementation of the packages, a custom domain such as a CNAME are reserved for forums that have acquired an Advanced or Premium package. Until today we tolerated some exceptions having kept domains out of packages. However, we can no longer maintain two-speed forums which requires adapting all our developments to the various existing exceptions...

Therefore, if a forum is in a free package, a redirection is made to its base URL. In other words, in a free package, even if the forum has somehow kept a custom domain name or a CNAME, it will still be the basic forum url that will respond.

If the admin wants to use the forum with a custom domain or a CNAME as main address, it must be in an Advanced or Premium active package.

Thank you for your understanding
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Re: cname issues

Post by SpyroDragon on July 7th 2018, 3:01 pm

I have premium , and its showing that for me . . .
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Re: cname issues

Post by brandon_g on July 7th 2018, 4:05 pm

Can you give us a screenshot of that section of the admin panel?

Also did you check to ensure your cname is setup correctly?


Remember to mark your topic when a solution is found.
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Re: cname issues

Post by SLGray on July 7th 2018, 8:25 pm

Is this the forum:  https://tlos.forumotion.net/portal ?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Re: cname issues

Post by SpyroDragon on July 9th 2018, 5:50 am

@gray yes its the tlos.forumotion.net (although I perferd the tlos.openu2.com ) which you guys changed >:| still butt hurt about that cause it reset all my facebook likes I had on tlos.openu2.com so I don't have that proof anymore... anyway

@brandon , that's what im unsure of , idk if I set it up correctly
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Re: cname issues

Post by SpyroDragon Yesterday at 8:25 am

Bump
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Re: cname issues

Post by APE Yesterday at 10:23 am

Hello @SpyroDragon please note you did not tag SLGray or brandon right

You must use the full name as it is on the forum or it will tag someone else Wink
Code:

@"Brandon_g" and @SLGray

see how it's done in the code box Smile

I have Tagged @Brandon_g for you.

Have a great day.

APE



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Re: cname issues

Post by brandon_g Yesterday at 2:47 pm

Hello,

Have you tried contacting Godaddy support or support of whoever you bought domain name with to make sure you set it up correctly? 9 times out of 10 it's because something isn't set up correctly. Unfortunatelly I have never set up a cname before so I don't know just using your screenshot if its set up right or not.

I would say contact support for whoever you bought it from and ask them if everything is set up how it should be, if they say yes, then I will make a ticket for you.

P.s I hid your screenshot above with hide tags for your security. Wink


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