Want To Create A New Group

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Solved Want To Create A New Group

Post by Babbs123 on August 3rd 2018, 4:00 pm

I had put in for deletion of my old group Babbs Café
http://babbscafe.board-directory.net/

I can still get into the group but can not do new topics etc.

Anyways I want to get rid of that group and create a new one
Everytime I try to create a new one it won't let me
keeps saying that email already exists
Can someone please fix this problem for me
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Solved Re: Want To Create A New Group

Post by ChanelW on August 3rd 2018, 4:06 pm

Hi There @Babbs123,

I believe when you refer to group you mean forum. You can use www.forumotion.com/utils to access the founder account and delete the forum. Once you have deleted your forum you should've able to use your email address.

Regards,
Chanel Smile
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Solved Re: Want To Create A New Group

Post by brandon_g on August 3rd 2018, 4:07 pm

Hello,

When you say you are deleting it, are you doing so in ACP-->General-->Forum Deletion and following the steps there?

-Brandon


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Solved Re: Want To Create A New Group

Post by APE on August 3rd 2018, 4:36 pm

Hello even if you delete your forum the Email address you used will stay in our servers for some time.

I am not sure why you would want to delete your forum when you can just change the URL and the name of your forum in your Admin panel there would be no reason to delete it and start a fresh forum.



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Solved would keep it but

Post by Babbs123 on August 3rd 2018, 4:59 pm

I would keep the group and use it but
as of now I can't create new topics or anything
I don't know what happened
last week I could, now I can't.
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Solved Re: Want To Create A New Group

Post by brandon_g on August 3rd 2018, 5:34 pm

What do you mean you cant create new topics? Do you get an error message or something?

What's the url to your forum?


Last edited by brandon_g on August 3rd 2018, 5:36 pm; edited 1 time in total


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Solved Re: Want To Create A New Group

Post by Babbs123 on August 3rd 2018, 5:36 pm

No error message just no link for create new topic, reply
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Solved Re: Want To Create A New Group

Post by brandon_g on August 3rd 2018, 5:39 pm

Can you check if you have an image for new topic/reply? You can check this in: ACP(Admin Control Panel) > Display > Pictures and Colors > Pics management > Buttons


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Solved Re: Want To Create A New Group

Post by Babbs123 on August 3rd 2018, 5:49 pm

yes I found them
seems to work now
thank you
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Solved Re: Want To Create A New Group

Post by brandon_g on August 3rd 2018, 6:04 pm

No problem! May we consider this solved?


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Solved Re: Want To Create A New Group

Post by Babbs123 on August 3rd 2018, 6:06 pm

yes
thank you
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Solved Re: Want To Create A New Group

Post by brandon_g on August 3rd 2018, 6:47 pm

Topic solved & archived
Please read our forum rules: ESF General Rules


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