Ads.txt in root domain

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Solved Ads.txt in root domain

Post by AliceDavies on August 29th 2018, 2:33 pm

Hello,

I'm using the premium package on my forum, with ads disabled for guests, and an active Adsense account.
My forum has a custom domain, as well as a forumotion subdomain.

My ads are showing up on the custom domain, however, not on the forumotion subdomain. When I check my Adsense dashboard, I am getting this error here:

"Earnings at risk - One or more of your ads.txt files doesn't contain your AdSense publisher ID. Fix this now to avoid severe impact to your revenue."

This is only true for the forumotion subdomain, everything is in order on the custom domain.
Now I understand that the forumotion root domain has to be updated with my publisher codes before the ads associated with my adsense account show up on the subdomain. All of the information needed has been entered in the appropriate part of the Adminpanel.
My publisher code is not (yet) showing up on https://www.forumotion.com/ads.txt, and my question is only when Forumotion updates the ads.txt at the root domain. Is it something that is done regularly, or do founders have to request the edit to this ads.txt?


Last edited by AliceDavies on August 31st 2018, 9:13 pm; edited 1 time in total
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Solved Re: Ads.txt in root domain

Post by mpelmmc on August 29th 2018, 4:58 pm

Hello @AliceDavies

Can we please have the URL of your forum? If you may, the URL with the domain name you bought and the URL with the Forumotion subdomain.

Thank you so much.


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Solved Re: Ads.txt in root domain

Post by SLGray on August 29th 2018, 7:00 pm

Did you do it here:  AP > Misc. > Personalized Ads > ads.txt. file?


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 5:10 pm

Hello again,

Thank you for your answers, and apologies for the delay.

@SLGray wrote:Did you do it here:  AP > Misc. > Personalized Ads > ads.txt. file?

Yes, that's exactly where I put it.

@mpelmmc wrote:Hello @AliceDavies

Can we please have the URL of your forum? If you may, the URL with the domain name you bought and the URL with the Forumotion subdomain.

Thank you so much.

My custom domain is: www.games4theworld.club
The forumotion subdomain is: www.games4theworld.forumotion.com

Thank you for your time.
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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 6:25 pm

Where do your ads suppose to appear on your forum?


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 6:31 pm

I have a few banners on the custom domain, currently at the top of the forum under the menu, above the chatbox and between sections.
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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 6:33 pm

Those are your ads?

So you did not remove ads for members?


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 6:43 pm

I have disabled ads for members and guests when I bought the premium package, as is the condition of having my own ads there. I am also still tweaking Adsense, because I feel there are a few too many ads right now, but having taken over this forum only a few months ago, I am still learning.

The ads on the .club domain show up fine, but if you go to www.games4theworld.forumotion.com, there are no ads at all, and there's a warning in my Adsense panel that my publisher ID is not present at forumotion.com/ads.txt, and they require it before they'll serve ads to users who come in through the subdomain.

It is present at games4theworld.forumotion.com/ads.txt, but that isn't enough.

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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 6:55 pm

Wait a minute!  Did you add your ads through your domain name provider?


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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 7:01 pm

Also are you sure that you have your domain name setup correctly?  Even if you used the original link fro your forum, it should change to the domain name in the browser tab.


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 7:16 pm

I used this partof the adminpanel to set up the custom domain:

Ads.txt in root domain Screen26

And used this part of the adminpanel to add the Adsense code:

Ads.txt in root domain Screen27

The forumotion subdomain, however, does not redirect to the custom domain! And I wasn't aware that it should, so I will look into that.
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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 7:21 pm

Is any of these your ads:
Code:
google.com, pub-7463229954171336, DIRECT, f08c47fec0942fa0
google.com, pub-9533414948433288, DIRECT, f08c47fec0942fa0
google.com, pub-4421593088563619, DIRECT, f08c47fec0942fa0
google.com, pub-5841554716441939, DIRECT, f08c47fec0942fa0
google.com, pub-0339214227387817, DIRECT, f08c47fec0942fa0
google.com, pub-6936959681156871, DIRECT, f08c47fec0942fa0
google.com, pub-7445224030588342, DIRECT, f08c47fec0942fa0
google.com, pub-5080574588852293, DIRECT, f08c47fec0942fa0
google.com, pub-6076490735402665, DIRECT, f08c47fec0942fa0
google.com, pub-7358201702723619, DIRECT, f08c47fec0942fa0
google.com, pub-6193066905452263, DIRECT, f08c47fec0942fa0


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 7:39 pm

Yes! But I didn't find it in www.forumotion.com/ads.txt, has it not been added yet, or is Google Adsense slower than they claim to be?
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Solved Re: Ads.txt in root domain

Post by APE on August 31st 2018, 7:50 pm

Google take upto 3 weeks to do all the tests they say 24hrs but this is not 100% true

I know if one case i helped with that it took just under 3 weeks to get this working and it had nothing to do with our systems.

I understand you did the ACP settings right but where are you trying to place your ad's on your forum do you have a code that you have put in your home page or templates.


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 7:56 pm

I use the space in Adminpanel > Forum Monetization for the Adsense code. I placed the same code in the "Top of the page" advertising space, "Footer" advertising space and "Mobile" advertising space.

@APE wrote:Google take upto 3 weeks to do all the tests they say 24hrs but this is not 100% true

I know if one case i helped with that it took just under 3 weeks to get this working and it had nothing to do with our systems.

Then we will wait, patience is a virtue, as usual.
Thank you very much for your time, everyone.
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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 8:07 pm

It is your forum's, not Forumotion's ads.txt.


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 8:20 pm

@SLGray wrote:It is your forum's, not Forumotion's ads.txt.

Ah! That clears things up.

Ok, I will wait for a couple of weeks, to see if the issue resolves itself, and I am having one of my more tech-savvy team members check whether I have set up the custom domain correctly.

Thank you again for your time, and please advise me whether I should mark the topic "solved", or that you prefer I reply again in a few weeks, to let you know whether or not the issue has been resolved.
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Solved Re: Ads.txt in root domain

Post by APE on August 31st 2018, 8:24 pm

keep it open by bumping the thread 2 or 3 times a week or it will auto close after 7 days.


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Solved Re: Ads.txt in root domain

Post by SLGray on August 31st 2018, 8:29 pm

Add this to your forum's link:  /ads.txt


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Solved Re: Ads.txt in root domain

Post by AliceDavies on August 31st 2018, 9:13 pm

Since we found a workaround for the redirect that wasn't working, I'll consider it solved, since the redirect makes the question obsolete Very Happy

(one of my team created a piece of code that I added to Adminpanel > Modules > Javascript codes management)

Thank you all very much, and have a nice weekend!
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Solved Re: Ads.txt in root domain

Post by APE on August 31st 2018, 9:16 pm

Your welcome have a great day.
Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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