No New Reply For Some Members

Hi,
I am GrayceeJewel1 from Bratz & Friendz http://bratzandfriendz.forumotion.com/

and 2 of my members, so far, have NO NEW REPLY Buttons to use so they can't post! HELP

What do I do..Some can post & so can I....? Is it something I need to do or can you do it?

TY for your quick reply,
Graycee

Hello,

I made an account on your forum. Activate it so I can look into it.

What browser does that member use?

I've told everyone to use Google Chrome, so I'm sure she does..I'm going to activate you now..

I just got back into the Group and she wrote this:

Well just popped in ,,,and reply buttons are here.
I find it really bizarre that it was only Lovin and myself that had no reply buttons today.


I find it odd also...

I did activate you, however both can see the reply button now & can post...How strange is that..both use Chrome...

Could this be due to the place the button or icons are stored? And why just those 2 members? Really weird!!
TY for helping..
Graycee

GrayceeJewel1 wrote:I did activate you, however both can see the reply button now & can post...How strange is that..both use Chrome...

Could this be due to the place the button or icons are stored? And why just those 2 members? Really weird!!
TY for helping..
Graycee

Did they clear their cache and cookies? If so, that could have resolved the issue.

Yes, they did clear out their cache 1st before even telling me of the problem..I was going to ask them each for a Print Screen, but both could then see the Reply Box..I feel it was a problem with the way it was stored and I fixed it unknowingly by reposting the link with my new image-saver, Fokti.
I thank you for being there for me so quickly & sorry, I don't know what bumping is..If I knew I wouldn't do it.
Fondly,
Graycee

Were both using mobile devices?

is this solved? it is marked as solved