Members and Admins cant login.

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Solved Members and Admins cant login.

Post by topaffz on November 7th 2018, 8:40 pm

Technical Details


Forum version : #ModernBB
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer
Who the problem concerns : All members
When the problem appeared : today - 07 - november
Forum link : https://vips.forumotion.com

Description of problem

Hi, I got an issue in my forum, all the users get redirected to homepage after login form submission, but none of them get logged in.

Even I cant login as admin to see whats wrong, no error message, nothing, just redirect to homepage with no login...

I remember I have paid for SSL, but now its gone, I didnt changed anything in backend last days, the issue starts from today or maybe yesterday.

UPDATE, https://www.forumotion.com/utils/ dosnt help in this case, still cant login.
I am sure its about SSL...

Help me please Sad
THanks

https://vips.forumotion.com/


Last edited by topaffz on November 8th 2018, 1:04 pm; edited 2 times in total (Reason for editing : SLGray adviced to use Utils, but dosnt works, Thanks anyways :))
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Solved Re: Members and Admins cant login.

Post by SLGray on November 7th 2018, 8:57 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules:  ESF General Rules



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Members and Admins cant login.

Post by APE on November 8th 2018, 12:03 am

Thank you for your PM I have read it and i have sent a reply asking for more info.



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Solved Re: Members and Admins cant login.

Post by APE on November 8th 2018, 12:34 am

I am dealing with this by PM
Tests have been ran by me and this is now reported to our team.



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Solved Re: Members and Admins cant login.

Post by SLGray on November 8th 2018, 12:43 am

Thanks @APE.

I had to log off before I could report it.



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Solved Re: Members and Admins cant login.

Post by APE on November 8th 2018, 10:53 am

No problem @SLGray

Good news @topaffz we think we have found the problem.

Please clear your browser cache and then try and log in.

You will have to make a note to your members to do the same thing once in.

Please report back here when you have tried this.

If solved press the mark solved button found at the top of this thread.

Thank you and have a great day.

APE and the team.



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Solved Re: Members and Admins cant login.

Post by topaffz on November 8th 2018, 1:03 pm

Great, everything works fine now, thanks much Mates
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Solved Re: Members and Admins cant login.

Post by brandon_g on November 8th 2018, 3:38 pm

Topic solved & archived
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