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Cannot "admin" login to my forum, SSL disappeared

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Solved Cannot "admin" login to my forum, SSL disappeared

Post by Fospavv Mon 12 Nov - 17:44

Hi,

I cannot "Admin" login into my forum - I use a password manager for that, so it should not be a forgotten password issue.
I tried password reset on the admin user which is a success but I cannot even log in with the new password.
Also I noticed that my forum lost SSL. The https:// page simply won't load.
(I should still have my SSL running, I think I have like 6 monhts left.)
Can you help me?

Thanks.
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Fospavv Mon 12 Nov - 17:46

Forum URL is
https://foxsden.forumotion.com - redirects into a non secure version. Confused
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Jadster Mon 12 Nov - 17:55

For your forum, do you have one of the Forumotion packages that you can purchase? I believe one of those is needed to have an SSL Certificate enabled and in use.
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Ape Mon 12 Nov - 18:03

Please PM me your forum Address and the Email address you have used to make the forum then I can take a look for you.

Please make sure it is done by PM only thou. thank you.
The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules


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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Shadow Mon 12 Nov - 19:09

Hello,

We had to fix a bug last weekend that disabled HTTPS on some forums, I just suggest you to go to the dedicated part of your admin panel as soon as you have solved your login issue in order to reactivate the SSL certificate.

Regards,
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Ape Mon 12 Nov - 19:26

I see that you have logged in ok by my tools
i see the founder logged in at 12-11-2018 16:35:01


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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Fospavv Mon 12 Nov - 20:25

I managed to log in using a different browser. It seems something broke with the site with some updates.

SSL menu disappeared. How can I get it re-enabled?
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by skouliki Mon 12 Nov - 20:35

hi

admin panel..misc...credits management...spend credits...Configuring the HTTPS protocol
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Fospavv Mon 12 Nov - 20:56

Thanks, all my issues gone now.
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by skouliki Mon 12 Nov - 21:03

is your request solved?
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Solved Re: Cannot "admin" login to my forum, SSL disappeared

Post by Ape Tue 13 Nov - 2:49

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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