The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Trouble posting from IPhones.

5 posters

Go down

Solved Trouble posting from IPhones.

Post by jeffcpr December 21st 2018, 6:10 pm

We have found that some members are having problems posting from there IPhones. The big issue is when they write a message and click send nothing shows in there post. It shows a post for them but nobtext is there. We are looking to see if anyone else is having the same issues. Any help on this would be appricated.
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by skouliki December 21st 2018, 6:17 pm

Hello

Are they using the mobile version?
What is you forum url please
skouliki
skouliki
Manager
Manager

Female Posts : 12676
Reputation : 1544
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by SLGray December 21st 2018, 9:27 pm

Also are they using the Topic'It app?


Trouble posting from IPhones. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 50441
Reputation : 3478
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 21st 2018, 9:30 pm

Ok url is https://floattubeforum.forumotion.com/forum
I don't think they are using Topic it but I will check
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 21st 2018, 9:38 pm

Ok they are not using the Topicit app and its seems to be IPhone only as I use Android and am having no problems on the site or through the Topic'it App
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by SLGray December 21st 2018, 9:56 pm

Have they tried the app?


Trouble posting from IPhones. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 50441
Reputation : 3478
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 21st 2018, 10:36 pm

Yes they perfer to post to the forum and not use the app
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by SLGray December 21st 2018, 10:48 pm

Please post a link to a topic that one of them has posted with this issue?


Trouble posting from IPhones. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 50441
Reputation : 3478
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 21st 2018, 11:37 pm

I deleted them I will have him post again and get that to you
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by SLGray December 22nd 2018, 2:55 am

Thanks.  We will wait for your reply.


Trouble posting from IPhones. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 50441
Reputation : 3478
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 22nd 2018, 3:14 am

Sorry here you go
https://floattubeforum.forumotion.com/t7695-it-s-the-1st-day-of-winter#91081

He posted here and said that the message he posted here was missing the ending of Merry Fishmas Brotha.

Some posts are missing the first part others are missing the last part and he has had a few that were blank. All posted from his IPhone.
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by brandon_g December 22nd 2018, 5:56 am

Hello,

Ask the user if they tried to insert any emotes from their phones into the messages with the problem? If so, that is the problem. Right now we have a bug on some devices and forums where if you put in emotes that aren't installed on the site (aka ones from a phone), it can cause the message to go blank. Our techs are aware of this problem and are working it.

-Brandon


Trouble posting from IPhones. Brando10
Remember to mark your topic Trouble posting from IPhones. Solved15 when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

Trouble posting from IPhones. Scre1476
Team Leader
Review Section Rules | Request A Review | Sticker Points
brandon_g
brandon_g
Manager
Manager

Male Posts : 9908
Reputation : 907
Language : English
Location : USA

View user profile https://www.broadcastingduo.com

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by banglangtim20 December 25th 2018, 10:26 am

Hello cả nhà
banglangtim20
banglangtim20
New Member

Posts : 1
Reputation : 1
Language : english

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by skouliki December 25th 2018, 10:30 am

banglangtim20 wrote:Hello cả nhà

this is not the place to say hello
please post here introduction and please speak in English, as this is an English support forum.
Also change your website from your profile, only Forumotion forums are allowed
skouliki
skouliki
Manager
Manager

Female Posts : 12676
Reputation : 1544
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by jeffcpr December 25th 2018, 6:24 pm

Problem solved thanks again for your help.
jeffcpr
jeffcpr
Forumember

Posts : 149
Reputation : 0
Language : English

View user profile

Back to top Go down

Solved Re: Trouble posting from IPhones.

Post by skouliki December 25th 2018, 6:28 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 12676
Reputation : 1544
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum