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Accidentally cleaned out my inbox

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Solved Accidentally cleaned out my inbox

Post by J-Master1 January 29th 2019, 7:40 am

First topic message reminder :

I was logged onto vgchat and I was doing something and I accidentally cleared out my entire inbox from 70% full when I thought I was deleting some certain types of messages and I accidentally deleted the whole thing. I didn't know the whole thing was marked. Just those messages of me and another member playing a game. Can you please help? And the admin hasn't been on for over 6 months. Since late July!
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 January 29th 2019, 5:57 pm

What's the problem?

But I still don't know the password. Is there a certain password for a founder account and it's different for the founder's user account?
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Solved Re: Accidentally cleaned out my inbox

Post by SLGray January 29th 2019, 7:38 pm

Please do not mix 2 issues in the same topic.  About the password issue, please start a new topic.

About the issue in the first post:  There is no way for a member to restore deleted PM's.  Only the founder of the forum can access the backup/restore system.


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Solved Re: Accidentally cleaned out my inbox

Post by Ape January 29th 2019, 7:58 pm

our problem is you only have the full backup on the tools you should have more then that.

we are working on the problem as we speak.

EDIT:
 



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Solved Re: Accidentally cleaned out my inbox

Post by Ape January 29th 2019, 9:49 pm

Good news is the backup system is now working as it should be.

you can now see the tools.

If you don't know your founders Forum Utilities password then send me BY PM ONLY your Email address used for your forum (Founders account ) and i will fix your password for you.

I must be Clear its the account you are the founder for not any other account in any other forums.


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 January 30th 2019, 4:38 pm

I can't back up far enough.
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Solved Re: Accidentally cleaned out my inbox

Post by brandon_g January 30th 2019, 5:18 pm

When did this incident happen and how far back cab you go?

If it was a long time ago (a year or so) you won't be able to do a backup and whatever pms you had are simply gone forever now


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 January 30th 2019, 5:30 pm

Monday night. And I was doing the backup for a different forum, but it seems like I remember I left on July 25, 2010.
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Solved Re: Accidentally cleaned out my inbox

Post by Ape January 30th 2019, 7:30 pm

I have sent you a PM telling you that we only hold data for one year.

also if you have a founder change all data will be lost before the change.

The backup of this topic was not for your own forum so this case should be closed.


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Solved Re: Accidentally cleaned out my inbox

Post by SLGray January 30th 2019, 7:33 pm

Since the issue is for a forum that is not yours, you really can not do anything about the deleted PM's.


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Solved Re: Accidentally cleaned out my inbox

Post by Ape January 30th 2019, 7:33 pm

You must make a new thread for any other problems you have with other sites you can not use the same thread for other problems "Please read our rules"

CASE CLOSED
Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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