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Trying to access Forumotion utilities but can't login (founder password issue?)

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Solved Trying to access Forumotion utilities but can't login (founder password issue?)

Post by Hasheivates1952 January 31st 2019, 5:42 pm

Hi all.
Trying to access my Forumotion utils for an old forumotion site I have.

I've tried inputting my old email (which i believe was used to create the site) as well as the password I recall. No go, I've tried every variant but no luck.

What are the next best steps? I can log into my forum Admin account no problem. I tried reseting that account's password but the Utils page still denies me.

Any ideas?

Thanks!


Last edited by Hasheivates1952 on January 31st 2019, 10:18 pm; edited 1 time in total
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Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

Post by brandon_g January 31st 2019, 5:45 pm

Hello,

Please read this topic and follow the steps: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules
-Brandon


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Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

Post by Ape January 31st 2019, 10:07 pm

If you have not already sent a staff member this all ready please send me the Email address you used when making the forum and then also send me the forums URL (address)

once i get this info i can help you more.

Please send this by PM only thank you


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Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

Post by Ape January 31st 2019, 10:17 pm

I have done a reset of your password and sent you a reply

as soon as you can get in please make a reply here and then mark it as solved by pressing the mark solved button found at the top of this thread.

Thanks.


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Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

Post by Hasheivates1952 January 31st 2019, 10:18 pm

Works great. Thanks!
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Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

Post by Ape January 31st 2019, 10:21 pm

Your welcome Smile
Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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