Sorry *Email address* belongs to an existing account

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In progress Sorry *Email address* belongs to an existing account

Post by davidb45 on April 1st 2019, 4:03 pm

Technical Details


Forum version : #PunBB
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : Yourself
When the problem appeared : Trying to create a new forum
Forum link : Link not yet created

Description of problem

Hi, I'm trying to create a private forum for use by my work colleagues. When I try to create the forum, I receive the following error message "Sorry *Email address* belongs to an existing account". The email address I'm using has never been registered and I can't use an alternative address. Is there a possible work around?
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In progress Re: Sorry *Email address* belongs to an existing account

Post by skouliki on April 1st 2019, 5:49 pm

hello

some Email addresses that are not public ones will not work ... best to try with hotmail, live, gmail, outlook, dont use yahoo cause sometimes causes some problems

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In progress Re: Sorry *Email address* belongs to an existing account

Post by SLGray on April 1st 2019, 7:03 pm

Send it to me by private message, and I will check to see if there is a forum connected to the email address.


punBB - Sorry *Email address* belongs to an existing account Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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In progress Re: Sorry *Email address* belongs to an existing account

Post by skouliki on April 16th 2019, 8:26 am

Hello

Is this solved?
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