[ONLY TOPIC] Forumotion downfall

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Solved [ONLY TOPIC] Forumotion downfall

Post by mpelmmc on May 20th 2019, 7:54 am

Maintenance page and down time


[ONLY TOPIC] Forumotion downfall Down_t10

Hello,

During the early morning (GMT+2) between 19/05 and 20/05, all the forums of Forumotion have suffered a massive fall. Forums are recovering slowly. We are waiting for more information from the technicians but from the time being forums are back.

The known problem at the moment is that the Administration Panel cannot be accessed. The technicians are aware of the problem and they are working on it. Follow all the updates about this problem in our social media.

This post has been opened so you can post here if you encounter any problem. It will help us locate the issues and correct them quickly.



LATEST UPDATE: 05.20.2019 at 14:15:48
We are still working on the server problems.

You may see the following problems on some forum's.

  • White pages,
  • Maintenance page,
  • Slow loading of pages,
  • Slowness of images loading,
  • Problems with posting,
  • Problems Uploading images,

This is normal for when we are working on the servers as they will be running at half the speed until we fix the problems.

Thank you very much for your patience. We are sorry for the inconvenience caused.


- The Forumotion Team -



Last edited by The Godfather on May 21st 2019, 4:23 pm; edited 5 times in total (Reason for editing : Updated page look)
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by APE on May 20th 2019, 12:36 pm

The good news is you should now have no problems getting in to your Administration Panel if you still have any problems please post your URL here with a screen shot of your problem and we will report it.

We thank you for your patience and understanding.
Most forums should be running again.


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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by Vladimir79 on May 20th 2019, 2:09 pm

It wasn't just the administration page, the forums were completely gone for hours redirecting to the forumotion start page.
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by brandon_g on May 20th 2019, 2:17 pm

Hello,

Yes since yesterday evening the forums have been going up and down. Our team has been working tirelessly through the night and all this morning trying to resolve the issues. Rest Assured our team has been doing their best to fix all issues as quickly as possible.

-The Forumotion Team


Last edited by brandon_g on May 20th 2019, 10:35 pm; edited 1 time in total


[ONLY TOPIC] Forumotion downfall Brando10
Remember to mark your topic [ONLY TOPIC] Forumotion downfall Solved15 when a solution is found.
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by Guardian-Angel on May 20th 2019, 3:40 pm

Hello

I cannot host an image on our forum. When I try I get this message. I can host an image here on the support site.

[ONLY TOPIC] Forumotion downfall Captur10


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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by APE on May 20th 2019, 3:49 pm

Hello @Guardian-Angel this is 100% normal right now we are still working on the problem and some servers are still down so you will get this until the work is fully done our end.

My advice is not to try until we post here or on Facebook telling you the work is over.

We are sorry for the delay on this but we are working as hard as we can to get this fixed as soon as we can.


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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by Guardian-Angel on May 20th 2019, 5:06 pm

@APE Thank you for the update. I wanted to make sure it wasn't an isolated case on my forum.

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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by Nefadar on May 20th 2019, 7:12 pm

Hello!
On my forum 10 minutes ago we got a Maintenance issue again, after that all the post that my members wrote today are lost, just mine are up (I post them 19hours ago, at midnight). What should we do?

Forum link: http://xmenreneszansz.hungarianforum.net/
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by skouliki on May 20th 2019, 8:20 pm

Hello,

We are in the middle of a technical incident since last night with intermittently broken servers. It is therefore not surprising that some of the elements of today are not taken into account, especially if they intervene when the server of the forum is HS (creation of forums, subjects, messages, image uploading, etc.).

We advise you not to make customizations or changes to your forums until the end of the technical maintenance. We will see later if possible for us to recover the messages of the day.

Thank you for your understanding and we apologize for the inconvenience
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by Nefadar on May 20th 2019, 8:23 pm

@skouliki , thanks for the answer!
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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by APE on May 20th 2019, 9:04 pm

Advice to all members:

Please don't make any change to your forums (theme or layout colours banners and other things) we are still working on our servers and other things and any change may be lost if we need to do any thing our end.

We are still working on this problem and we will let you know when it it is over.

You can get much needed updates from our facebook and or twitter if this forum is not working.


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Solved Re: [ONLY TOPIC] Forumotion downfall

Post by APE on May 21st 2019, 4:43 pm

This problem is now solved your forums should be working as they should be.

We are sorry for the delay and thank you for your understanding.

if you still have a problem please make a new topic of your own making sure you give your URL of your forum.


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