People Having Iusses Regiersting For My Board

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Solved People Having Iusses Regiersting For My Board

Post by Beela on August 23rd 2019, 12:03 pm

Hello..

I just opened up my forum on here and a few people I know are having issues registering for my board. I have helped as much as I can but still no luck. I have a friend who used her mail e-mail and her name for the user name and she hasn't received an e-mail yet and it has been over 2 hours since this has happened. She has said she has checked her spam folder as well and her inbox. Then she and I both have tried to register again with her name and it says that name is being used on that board. Though she isn't showing up on my side of things (Administration Panel). The user name is Pat that she is trying to register.

Thank you,
Beela

http://twinklingstarlight.forumotion.com/
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Solved Re: People Having Iusses Regiersting For My Board

Post by skouliki on August 23rd 2019, 12:21 pm

Hello

please do the following steps

1. check if there is any unactivated users and then manually activate them.
Admin panel....Users & groups...Inactive users.
If there are any unactivated users they will appear here ... tick next to their names and manually activate them.

2.check your settings
again Users and Groups Tab ..... Users options ....
Send notification email upon new user registration : Admin or Moderator
If you set it to Moderator the Admin's will also get the Email's

3. admin panel... General .. Forum ... Security
Unauthorize subscriptions made with the most commonly used spam usernames. ..no



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Solved Re: People Having Iusses Regiersting For My Board

Post by skouliki on August 23rd 2019, 12:24 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules
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Solved Re: People Having Iusses Regiersting For My Board

Post by Beela on August 23rd 2019, 12:26 pm

Thank you for your reply and sorry I added it to the wrong forum.

Will do what you suggested now. Thank you.

(Updated) - Just did what you said to and it worked. Thank you.
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Solved Re: People Having Iusses Regiersting For My Board

Post by skouliki on August 23rd 2019, 12:35 pm

my pleasure
so may i mark it as solved?
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Solved Re: People Having Iusses Regiersting For My Board

Post by Beela on August 23rd 2019, 12:37 pm

Yes, it's solved. Thank you again.
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Solved Re: People Having Iusses Regiersting For My Board

Post by skouliki on August 23rd 2019, 12:38 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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