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Notifications Won't Show

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Solved Notifications Won't Show

Post by Lilac_Bell August 29th 2019, 11:59 pm

So on my forum, the toolbar won't drop down the notification's menu nor will it give a notice that there are new posts. Before, it'd show the number of unread messages/posts next to the notification name and then you could click the menu and it would drop down. Now all it says is See all notifications. I'm not sure what's going on as I haven't changed anything either in the admin panel. Any ideas on how to fix this? Thank you!


Last edited by Lilac_Bell on August 30th 2019, 11:37 am; edited 2 times in total
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 1:18 am

Notifications are not in the navbar. They are in the toolbar.


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 1:20 am

Ah, right, thanks! I actually meant the toolbar. It's not dropping down there, sadly. Currently, this is all that shows up:

https://imgur.com/a/yLYI3He

Before the past notifications would show up.

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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 1:35 am

Well, it only will show new ones when you get one or login?  If you do not read them and log out, they will not show has new when you log back in again.


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 1:45 am

Yep, I'm logged in and even when people make new posts in my subscribed threads. Not sure if this is a site problem or something else.
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Solved Re: Notifications Won't Show

Post by Shannon1979 August 30th 2019, 1:52 am

its doing the same thing on all forumotion group its not showing none of notifcation
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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 1:58 am

Ah, I see! I wonder if it's a new thing or if it's a temporary bug. That said, thanks. I'm glad to know it's not just an issue on my site. Though, I do hope the menus drop down again soon!
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 5:18 am

I have not encounter it yet.  Have you checked your profiles?


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 5:48 am

Yeah. The profile menu drops down, but not the notification menu. It's the same for the forum members and in other forumotion sites I'm in. I've also tried checking Preferences but all my settings state that I should be receiving notifs. Sad
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 5:58 am

No, I mean check your profiles to make sure that notifications are set correctly.


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 6:04 am

Yep, all forms of notifications are checked on both on the toolbar and via email. Sad
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 6:07 am

Did you get a notification for this:  @Lilac_Bell?


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 6:10 am

None on the toolbar, unfortunately. Only via e-mail.
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 6:12 am

Try tagging me.


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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 6:34 am

@SLGray were you able to see this notif? Thank you!
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Solved Re: Notifications Won't Show

Post by SLGray August 30th 2019, 9:15 am

You're correct. I did not get a notification in the toolbar.


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Solved Re: Notifications Won't Show

Post by The Godfather August 30th 2019, 9:41 am

Hello,

The technical team has just put itself on the problem. We have identified the origin of this absence of notifications in the toolbar, it remains only to correct all that!

We will keep you informed as soon as the patch is online Notifications Won't Show 1f60a
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Solved Re: Notifications Won't Show

Post by Lilac_Bell August 30th 2019, 11:37 am

Hey, everyone! It seems to be working again! Thanks for the help. Smile
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Solved Re: Notifications Won't Show

Post by skouliki August 30th 2019, 11:42 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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